Sales Representative

3 days ago

Paranaque City, Calabarzon, Philippines BruntWork Full time ₱40,000 - ₱60,000 per year

This is a remote position.

Job Highlights

Contract: Independent Contractor
Schedule: 20+ hours per week; US time zones to connect with American travelers
Client Time zone: US Time Zones (flexible across regions)


Client Overview
An established travel technology company that combines digital marketing expertise with personalized travel services. They're currently running successful campaigns targeting US travelers, including a thriving Japan travel program that generates 30-40 qualified inquiries every week. The company leverages technology and data-driven marketing to connect with travelers who are actively seeking unique international experiences.


Job Overview
This role focuses on consultative sales and client engagement for curated Japan travel experiences. You'll connect with warm, qualified leads generated through digital campaigns across the U.S. and Canada, guiding them from initial inquiry to confirmed booking. The ideal candidate combines sales experience with cultural curiosity, empathy, and the ability to inspire travelers through personalized consultations and destination insight

Position Summary

You'll manage 30–40 qualified Japan travel inquiries per week, engaging travelers through personalized communication and transforming their interest into memorable journeys. This is not a cold-calling position — it's a relationship-driven role where your goal is to understand traveler motivations, design tailored itineraries, and ensure a seamless path to booking.

Responsibilities

Lead Engagement & Consultation

  • Follow up promptly with warm leads generated through digital marketing campaigns.
  • Conduct personalized consultations via phone, video, and messaging platforms.
  • Present tailored travel recommendations, itineraries, and pricing options clearly and persuasively.
  • Educate first-time Japan travelers on etiquette, destinations, and local culture to build trust and confidence.
  • Coordinate closely with internal teams to refine trip details and finalize bookings.

Client Experience & Relationship Building

  • Maintain consistent, friendly, and professional communication with clients throughout their journey.
  • Provide destination support and follow-ups post-consultation to maximize conversion and satisfaction.
  • Deliver an exceptional client experience aligned with premium travel service standards.

Reporting & CRM Management

  • Track all communications, lead status, and next steps in the CRM daily.
  • Maintain 100% accuracy in reporting to ensure no leads are missed.
  • Provide weekly updates on lead conversion rates, consultation metrics, and client feedback.
Requirements
  • Minimum 2 years of experience in travel sales, customer service, or consultative selling.
  • Background in travel agencies, hospitality, or service-based sales preferred.
  • Excellent written and verbal English communication skills.
  • Warm, empathetic, and confident communicator who connects easily with mature U.S. travelers (ages 40–70).
  • Knowledge of Japan destinations (Tokyo, Kyoto, Osaka, Hakone, Mt. Fuji, etc.) — or a strong willingness to learn.
  • Highly organized, tech-savvy, and disciplined in remote work environments.
  • Ability to work during U.S. business hours (EST/PST overlap).
  • Strong sense of professionalism and integrity in client-facing communication.
Performance Expectations
  • Lead Response: 100% of new leads contacted within 24 hours.
  • Consultations: 15–20 qualified consultations per week.
  • Conversion Rate: Minimum 25% conversion after training phase.
  • CRM Accuracy: Daily updates and complete communication logs.
  • Client Experience: 95%+ positive traveler feedback on clarity, service, and professionalism.
  • Team Collaboration: Effective coordination with internal teams to ensure smooth operations and client satisfaction.
Benefits Independent Contractor Perks:
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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