Quality Analyst

Quality Assurance Analyst | AR Claims | Healthcare BPOWe are looking for an Accounts Receivable Quality Analyst to be part of our growing team. As a Quality Analyst you will ensure the accuracy and compliance of AR processes in a fast-paced healthcare BPO environment. The ideal candidate should have a strong understanding of U.S. healthcare RCM, AR...

We are currently looking for REGISTERED NURSE Quality Analyst to be part of our Denials and Appeals Team. The Quality Analyst will be responsible for monitoring and evaluating the quality of customer service interactions, identifying areas for improvement, and ensuring compliance with policies and procedures. The successful candidate must be a Registered...

We are looking for anAccounts Receivable Quality Analystto be part of our growing teamAs a Quality Analyst you'll be ensuring the accuracy and compliance of AR processes in a fast-paced healthcare BPO environment. The ideal candidate should have a strong understanding of U.S. healthcare RCM, AR follow-up, and quality assurance methodologies.Key...

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

We are currently looking for Quality Analyst to be part of our growing AR Team As a Quality analyst you'll play a vital role in ensuring the delivery of high quality customer service and the accurate processing of account receivables for our healthcare clients.What you'll be doingMonitoring and evaluating the quality of customer service interactions to...

The Collection QA monitors, evaluates, and helps improving the quality of collection calls andprocesses. This role helps collection team members to adhere to company policies, regulatoryrequirements, and customer service standards, while identifying areas for improvement andtraining.Mentioned below are key duties:Listen to and evaluate inbound and outbound...

Responsibilities:Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agentsAccurately evaluate teammate behaviors using the company's C.O.R.E. practice to successfully identify impacting strengths and opportunitiesConsistently and accurately communicate client opportunities to stakeholdersActively participate in...

About the Role:">The Training, Safety and Standards Analyst will play a key role in establishing tools and systems for occupational safety, food safety, product quality and security for our Catering and Sales department.">Main Responsibilities:">">Establish and maintain standards for occupational safety, food safety, product quality and security">Review and...

Evaluate live chat, email, and voice interactions based on set QA scorecards and standards.Provide timely and constructive feedback to agents through coaching sessions and reports.Identify behavior patterns and training needs to improve agent performance.Collaborate with Training and Operations Teams to address skill or knowledge gaps.Monitor adherence to...

The Business Process Analyst will primarily act as a liaison to bridge the gap between business and technology. The Business Process Analyst may conduct a business process review and recommend process improvements, and/or implement technological solutions such as workflows, tools, and applications. For the latter, he or she will act as the business analyst,...