customer service

4 days ago


Ermita Metro Manila, Philippines Global Harbor Maritime & Shipping Line Inc. Full time ₱150,000 - ₱250,000 per year
  • Providing introductory information, such as a product manual explanation, to prospective and new customers
  • Handling customer complaints and troubleshooting issues with products or services
  • Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received
  • Accessing databases to retrieve account information for customers
  • Letting customers know about additional products or services that might benefit them
  • Escalating queries and concerns when necessary
  • Updating customer records following each contact
  • Staying up to date on the latest products and services an organization provides

  • Customer Service

    3 hours ago


    Ermita, Metro Manila, Philippines GO FRESH SUPERMART Full time ₱150,000 - ₱250,000 per year

    Roles & ResponsibilitiesRespond to customer inquiries and complaints through various channels (phone, email, chat).Provide accurate information about products or services.Resolve customer issues and complaints in a professional and timely manner.Process orders, returns, and refunds according to company policies.Maintain detailed and accurate records of...

  • Customer Service

    2 days ago


    Pinagbuhatan, Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Customer Account Specialist at Hiessence, you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based...

  • Customer Service

    1 day ago


    Manila, Philippines CEO Concierge Service Inc. Full time

    Job description: At CEO Concierge , we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency,...


  • Metro Manila, Philippines Rippedboxstation Full time

    Tasks required:Respond to customer inquiries via email in a clear, professional, and empathetic manner.Manage and prioritize the customer support inbox to ensure timely responses.Identify common customer issues and escalate when needed.Maintain accurate records of customer interactions and feedback. Other ad hoc tasks that would be assigned Requirements:...

  • Client Service

    3 weeks ago


    Ermita, Philippines Sapient Solutions - SGS Full time

    Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Retail Account Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Handle customer inquiries and transactions related to retail products or services • Process customer orders...


  • Libis, Metro Manila, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join the Talent Outsourcing Channel Solutions' team as a Consumer Electronics Customer Service Representative, working from the comfort of your own home. This full-time role will see you providing high-quality customer service and technical support to clients based in the Libis Quezon City Metro Manila area. You will be an integral part of...


  • Manila, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱444,000 per year

    Read blueprints or work order specifications to determine layout and installation proceduresMeasure and mark guidelines to be used for installationsInstall, repair and service interior prefabricated products such as doors, windows, kitchen cupboards, bathroom vanities, water heaters and household appliances using hand and power toolsInstall, repair and...


  • Pinagbuhatan, Metro Manila, Philippines Supcart Ph Full time ₱250,000 - ₱500,000 per year

    What you'll be doingHandle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.Provide accurate and detailed information regarding the services, product features, pricing, and maintenance.Address and resolve customer concerns, ensuring satisfaction and fostering long-term client relationships.Process service requests,...


  • Ortigas, Metro Manila, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per year

    About the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Bridgetowne, Pasig. As a full-time Customer Service Representative (Travel Account) - Airlines, you will be responsible for delivering exceptional service to our clients in the travel industry.What you'll be doingHandling...


  • Ortigas, Metro Manila, Philippines Datamatics Full time ₱150,000 - ₱250,000 per year

    The Customer Service Agent at Insurance is responsible for handling inbound customer inquiries and providing exceptional support in the insurance industry. This role focuses on assisting customers with workers' compensation claims, specifically First Notice of Loss (FNOL) calls. The ideal candidate will have experience in customer care within the insurance...