Customer Service
7 days ago
- Respond to customer inquiries and complaints through various channels (phone, email, chat).
- Provide accurate information about products or services.
- Resolve customer issues and complaints in a professional and timely manner.
- Process orders, returns, and refunds according to company policies.
- Maintain detailed and accurate records of customer interactions.
- Follow up with customers to ensure satisfaction.
- Collaborate with internal teams to resolve complex issues.
- Identify customer needs and provide solutions to enhance their experience.
- Stay updated on product knowledge and company policies.
- Handle high-volume customer interactions efficiently and professionally.
- Proven experience as a Customer Service Representative or similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and patience.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to handle high-stress situations with professionalism.
- Empathetic and customer-focused attitude.
- High school diploma or equivalent; a Bachelor's degree is a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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Customer Service Associate
3 days ago
Bonifacio Global, Metro Manila, Philippines Bosch Service Solutions, Inc. Full timeCompany DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...
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Remote Customer Service Representative
24 hours ago
Ermita, Philippines LawnStarter Full time ₱540,000 - ₱1,380,000 per yearThis is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on...
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Remote Customer Service Representative
22 hours ago
Ermita, Philippines LawnStarter Full time ₱540,000 - ₱1,380,000 per yearThis is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on...
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Customer Service Representative
3 days ago
Makati Ave, Makati, Metro Manila, Philippines KW Business Support Service Full time ₱144,000 - ₱240,000 per yearUrgently hiring for CUSTOMER SERVICE REPRESENTATIVE INTERNATIONAL ACCOUNT (INBOUND)Open for College graduate (No Experience) College Undergraduate, College Level and Associate Graduate (with atleast 3 months minimum BPO Experience) Amendable to Work Onsite (Makati or Pasig)Virtual Interview for initial interview
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines ST. JOSEPH THE WORKER LABOR SERVICE COOPERATIVE Full time ₱150,000 - ₱250,000 per yearJob Description:Key Responsibilities:Handle inbound and outbound customer interactions via calls, chat, or email.Provide accurate information and support to customers regarding products, services, or account-related inquiries.Resolve customer complaints efficiently and escalate complex issues to the appropriate departments when necessary.Maintain customer...
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Customer Service Representative
22 hours ago
Manila, National Capital Region, Philippines ST. JOSEPH THE WORKER LABOR SERVICE COOPERATIVE Full time ₱216,000 - ₱324,000 per yearRespond to customer inquiries via phone, email, chat, or in person.Resolve complaints and issues efficiently and empathetically.Provide product and service information, including troubleshooting and usage guidance.Maintain customer records by updating account information.Follow up on customer interactions to ensure satisfaction.Collaborate with other...
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Customer Service Representative
3 weeks ago
Metro Manila, Philippines Lexie Business Staffing Full timeWE’RE HIRING: Customer Service Representative Location: Makati Salary: Earn up to ₱27,000 Job Overview: We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle customer inquiries, provide accurate information, and ensure excellent service delivery. Whether you...
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Customer Service
1 week ago
Pinagbuhatan, Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱900,000 - ₱1,200,000 per yearAbout the role As a Customer Account Specialist at Hiessence, you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based...
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Customer Service Representative
3 weeks ago
Metro Manila, Philippines Lexie Staffing and Business Consulting Full timeHandle inquiries, resolve concerns, and provide excellent support to ensure customer satisfaction and loyalty. Customer Service Representative: Responsible for assisting customers with inquiries, providing accurate information, and resolving concerns. Ensures positive client experiences by delivering excellent communication, support, and problem-solving....
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Customer Service Representative
3 weeks ago
Metro Manila, Philippines Lexie Staffing and Business Consulting Full timeListen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.