Customer Service
13 hours ago
- Respond to customer inquiries and complaints through various channels (phone, email, chat).
- Provide accurate information about products or services.
- Resolve customer issues and complaints in a professional and timely manner.
- Process orders, returns, and refunds according to company policies.
- Maintain detailed and accurate records of customer interactions.
- Follow up with customers to ensure satisfaction.
- Collaborate with internal teams to resolve complex issues.
- Identify customer needs and provide solutions to enhance their experience.
- Stay updated on product knowledge and company policies.
- Handle high-volume customer interactions efficiently and professionally.
- Proven experience as a Customer Service Representative or similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and patience.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to handle high-stress situations with professionalism.
- Empathetic and customer-focused attitude.
- High school diploma or equivalent; a Bachelor's degree is a plus.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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customer service
4 days ago
Ermita, Metro Manila, Philippines Global Harbor Maritime & Shipping Line Inc. Full time ₱150,000 - ₱250,000 per yearProviding introductory information, such as a product manual explanation, to prospective and new customersHandling customer complaints and troubleshooting issues with products or servicesFollowing up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services receivedAccessing databases to...
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Customer Service
2 days ago
Pinagbuhatan, Metro Manila, Philippines Hiessence Consumer Goods Trading Full time ₱900,000 - ₱1,200,000 per yearAbout the role As a Customer Account Specialist at Hiessence, you will be responsible for providing exceptional customer service and support to our valued clients. In this fast-paced, full-time position, you will be the primary point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and effectively. The role is based...
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Customer Service Representative
2 days ago
Metro Manila, Philippines Rippedboxstation Full timeTasks required:Respond to customer inquiries via email in a clear, professional, and empathetic manner.Manage and prioritize the customer support inbox to ensure timely responses.Identify common customer issues and escalate when needed.Maintain accurate records of customer interactions and feedback. Other ad hoc tasks that would be assigned Requirements:...
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Customer Service
2 days ago
Manila, Philippines CEO Concierge Service Inc. Full timeJob description: At CEO Concierge , we specialize in providing exceptional virtual assistants tailored specifically for CEOs and partners. Our dedicated team of highly skilled and experienced assistants helps CEOs and partners maximize productivity, streamline workflow, and focus on strategic decision-making. Built on the principles of efficiency,...
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Client Service
3 weeks ago
Ermita, Philippines Sapient Solutions - SGS Full timeEasy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Retail Account Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Handle customer inquiries and transactions related to retail products or services • Process customer orders...
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Customer Service Representative
1 week ago
Libis, Metro Manila, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per yearAbout the role Join the Talent Outsourcing Channel Solutions' team as a Consumer Electronics Customer Service Representative, working from the comfort of your own home. This full-time role will see you providing high-quality customer service and technical support to clients based in the Libis Quezon City Metro Manila area. You will be an integral part of...
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Customer Service Associate
1 week ago
Pinagbuhatan, Metro Manila, Philippines Supcart Ph Full time ₱250,000 - ₱500,000 per yearWhat you'll be doingHandle incoming customer inquiries via phone, email, and chat with professionalism and efficiency.Provide accurate and detailed information regarding the services, product features, pricing, and maintenance.Address and resolve customer concerns, ensuring satisfaction and fostering long-term client relationships.Process service requests,...
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Customer Service Representative
2 days ago
Ortigas, Metro Manila, Philippines StaffSmart Outsourcing Full time ₱250,000 - ₱500,000 per yearAbout the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Bridgetowne, Pasig. As a full-time Customer Service Representative (Travel Account) - Airlines, you will be responsible for delivering exceptional service to our clients in the travel industry.What you'll be doingHandling...
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Customer Service Representative
1 week ago
Ortigas, Metro Manila, Philippines Datamatics Full time ₱150,000 - ₱250,000 per yearThe Customer Service Agent at Insurance is responsible for handling inbound customer inquiries and providing exceptional support in the insurance industry. This role focuses on assisting customers with workers' compensation claims, specifically First Notice of Loss (FNOL) calls. The ideal candidate will have experience in customer care within the insurance...
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Customer Service Agent
2 weeks ago
Ortigas, Metro Manila, Philippines Datamatics Full time ₱150,000 - ₱250,000 per yearThe Customer Service Agent at Insurance is responsible for handling inbound customer inquiries and providing exceptional support in the insurance industry. This role focuses on assisting customers with workers' compensation claims, specifically First Notice of Loss (FNOL) calls. The ideal candidate will have experience in customer care within the insurance...
