GSA Passenger | Reservations and Ticketing Agent | MHI2025-001

2 days ago

Makati City, National Capital Region, Philippines CITADEL Pacific Full time ₱250,000 - ₱750,000 per year


Job Overview

An airline ticketing and reservation agent is responsible for managing customer inquiries and reservations for flights.

Responsibilities

  • Assists clients in providing flight quotation and other flight concerns via phone, emails or walk-ins
  • Processes change of reservations when flight itineraries or original schedule are amended
  • Issuance of tickets for various booking requests thru Airline Reservations system
  • Assists check in counter agents at the airport during flight in handling excess baggage computation, seat upgrade and other ticket related matters
  • Prepares individual Sales report, weekly availability report and daily Collection report

Required Qualifications, Capabilities, and Skills

  • Must be a Bachelors Degree holder of 4 years course
  • Willing to work in flexible hours, shift schedules and holidays
  • Previous work experience in any GDS is a PLUS
  • With strong communication skills, oral and written
  • Willing to be assigned at the airport

About MHI Investment Holdings Inc.

MHI is a trusted service provider with deep experience in client-services through its various operating businesses and a track record of long-standing relationships with global blue-chip clients.

Founded in 1997, MHI expanded from ground handling support and became a one-stop-shop for both carriers and passengers across major airports in the Philippines. The company has now diversified to be a leading service provider engaged in airline catering, manpower training and deployment, and warehousing.



Qualification:
Bachelor's/College Degree
 
Job Location:
Makati

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