Restaurant Service Representative

1 week ago

Quezon City Central Post Office, Philippines E-Bright Retail Corp. Full time ₱320,000 - ₱480,000 per year

Position Title: F&B Associate

Department: Food & Beverage / Operations

Reports To: Restaurant Supervisor / Manager

Location: Quezon City

Employment Type: Full-Time

Job Summary

The F&B Associate or Restaurant Service Representative plays a vital role in providing guests with an exceptional dining experience. This position embodies the spirit of fine dining — delivering attentive, professional, and personalized service while maintaining the highest standards of hospitality and presentation.

Key ResponsibilitiesGuest Service

  • Warmly welcome and seat guests in accordance with fine dining standards.
  • Present menus, make recommendations, and answer questions about food and beverages.
  • Coordinate with kitchen and bar staff to ensure accurate and timely service.
  • Maintain attentiveness to guests' needs throughout their dining experience.
  • Ensure tables and dining areas are properly set up and maintained at all times.

Service Excellence

  • Execute fine dining service techniques, including proper order taking, serving, and clearing.
  • Anticipate guest needs and provide personalized recommendations.
  • Uphold the restaurant's standards for cleanliness, grooming, and etiquette.
  • Handle guest feedback or concerns professionally and promptly escalate when needed.

Teamwork & Support

  • Collaborate closely with fellow associates, kitchen staff, and supervisors for smooth service flow.
  • Assist in setting up private events, functions, or special dining arrangements.
  • Participate in pre-shift briefings and training sessions to maintain consistent service quality.
  • Contribute to maintaining a positive, respectful, and guest-centered work environment.

Qualifications

  • Preferably a graduate of Hospitality Management, Tourism, or related field (not required but an advantage).
  • With previous experience in fine dining, hotel, or upscale restaurant service is an advantage.
  • Excellent communication and interpersonal skills.
  • Pleasant, well-groomed, and confident in guest interactions.
  • Knowledge of food service etiquette and basic wine service preferred.
  • Willing to work flexible hours, weekends, and holidays.

Core Competencies

  • Guest-Centric Mindset: Prioritizes guest satisfaction and comfort.
  • Professionalism: Maintains composure and courtesy in all situations.
  • Attention to Detail: Ensures precision in presentation and service.
  • Team Collaboration: Works well with others in a fast-paced, service-driven environment.

Why Join Us

  • Be part of a refined and professional hospitality team.
  • Gain exposure to high-level service standards and fine dining operations.
  • Opportunities for training, growth, and career advancement.
  • Work in a beautiful and inspiring restaurant environment.

Job Types: Full-time, OJT (On the job training), Fresh graduate

Contract length: 3 months

Pay: Php16, Php18,070.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Can you start ASAP?

Experience:

  • F&B: 1 year (Required)
  • Customer Service Management: 1 year (Required)
  • Fine Dining : 1 year (Required)

Work Location: In person

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