Restaurant Supervisor
1 day ago
As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring that all activities are carried out efficiently and to the highest standards. You will work closely with the kitchen and service staff to maintain a seamless operation, manage inventory, and ensure compliance with health and safety regulations. Your role will also involve training and mentoring staff, handling customer inquiries and complaints, and implementing strategies to improve service quality and profitability.
Duties and Responsibilities:
- Attend from time to time meetings such as managers meeting, department meetings, staff meetings, etc.
- Participate in community public relations for the restaurant.
- Participate in menu planning and implementation of new dishes.
- Recruit, train, and supervise restaurant staff.
- Create and maintain staff schedules, ensuring adequate coverage during peak hours.
- Good knowledge and use of software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express.
- Address customer concerns or complaints promptly and professionally.
- Monitor and maintain service standards to exceed customer expectations.
- Properly execute end of night revenue closeouts including all reports.
- Requisition supplies to have an adequate supply on hand for the following shifts.
- On occasion, participate in inventory procedures.
- Open and close shifts in accordance with instructions.
- Manage associate relations during each shift, addressing issues such as call-offs, tardiness, and last minute daily challenges by finding effective solutions.
- Ensure all employees are following the correct break procedure.
- Monitor inventory levels, place orders, and manage stock rotation.
- Collaborate with the kitchen team to maintain food quality and safety standards.
- Guarantee adherence to health and safety regulations and sanitation standards.
- Conduct regular inspections to maintain a clean and safe environment.
- Communication through daily log book.
- In emergencies, perform in the capacity of any position supervised.
- Perform other duties and responsibilities as assigned or required.v
Job Type: Full-time
Pay: From Php695.00 per day
Benefits:
- Pay raise
Language:
- English (Preferred)
Work Location: In person
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