Customer Experience Associate
2 days ago
- Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
- Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
- Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
- Provide personalized customer service by responding to the needs of the customers.
- Participate in ongoing training and development programs.
- Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.
- Adhere to company policies and procedures.
- At least 6 moths to 1 year of customer service, support, or any client facing roles experience
- Strong communication skills (oral and written) in Tagalog and English
- Ability to converse in Bisaya is a plus
- Amenable to working on a shifting schedule and working onsite
REMINDERS: Please note that the screening process includesTyping Test (35 wpm) and Mock call Assessment.
For all successful applicants, here's what you can expect:
- Same day hiring, same day offer
- Free pre-employment medical
Why join Angkas?
- Freedom of work
- Work life balance
- Free meal and use of gym
- Opportunities for promotion
- Start-up environment
- Multi-cultural and Agile work environment
- Diversified use of technology
-
Customer Relations
2 weeks ago
Makati City, National Capital Region, Philippines Experience Abroad Full time ₱250,000 - ₱450,000 per yearCompany DescriptionExperience Abroad helps students and young professionals participate in cultural exchange and international internships. With offices in Florida, USA, and Manila, Philippines, we bring over 18 years of combined experience in guiding interns and trainees toward success in the USA and across the globe. Our mission is to create opportunities...
-
Customer Experience Associate
1 week ago
Quezon City, National Capital Region, Philippines HOWLINGS HOLDING CORP. Full time ₱144,000 - ₱360,000 per yearCX Associate/Officer:CRM & Loyalty ManagementStrategize and manage the company's CRM system and loyalty program to ensure relevance and impact.Develop and execute campaigns to expand the loyalty member base and keep them actively engaged.Ensure timely and accurate integration of customer data into the CRM for profiling, segmentation, and targeting.Job Types:...
-
Customer Experience Associate
1 week ago
Quezon City, National Capital Region, Philippines Tasteless Food Group Full time ₱144,000 - ₱360,000 per yearCX Associate/Officer:CRM & Loyalty ManagementStrategize and manage the company's CRM system and loyalty program to ensure relevance and impact.Develop and execute campaigns to expand the loyalty member base and keep them actively engaged.Ensure timely and accurate integration of customer data into the CRM for profiling, segmentation, and targeting.Job Type:...
-
Customer Experience Associate
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Osmind Inc. Full timeAbout OsmindOsmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. There have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like ketamine, Spravato, and...
-
Retail Experience Associate
4 weeks ago
Makati City, National Capital Region, Philippines Focus Global Inc Full timeAbout the RoleAs our Retail Experience Associate, you are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores.You are a results-focused relationship builder - curious about consumer needs, can deliver engaging...
-
Customer Service Associate
1 week ago
Makati City, National Capital Region, Philippines First Life Financial Co. Inc. Full time ₱312,000 per yearWe're Hiring: Customer Service AssociateLocation: Makati City, Metro ManilaEmployment Type: Full-TimeAt First Life Financial Co., Inc., we are dedicated to providing policyholders with reliable service and care. We are on the lookout for a Customer Service Associate who can support clients with their insurance needs while ensuring a smooth and professional...
-
Customer Experience Executive
1 week ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱450,000 per yearJob Description Responsible for: The Non Voice Customer Support role involves handling customer inquiries and issues via online channels such as chat, email, and SMS. We are responsible for delivering high-quality, prompt, and efficient responses while working closely with internal teams to resolve customer concerns and enhance customer...
-
Customer Experience Executive
2 days ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱450,000 per yearResponsible for: Handling customer contacts in line with client and company requirements. The campaign is an inbound customer service of a logistics company in Australia. The Customer Service Representatives are expected to help the Customers process parcel delivery and/or collection requests, lodge investigations for missing parcels, and the like.Main...
-
Customer Experience Executive
2 hours ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱900,000 - ₱1,200,000 per yearResponsible for: Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Main Activities and Responsibilities: Probe CX...
-
Retail Experience Associate
1 week ago
Makati City, National Capital Region, Philippines Focus Global Inc Full time ₱400,000 - ₱600,000 per yearAbout the Role:As ourRetail Experience Associate, you are the ambassador for Focus Global's portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores.You are a results-focused relationship builder - curious about consumer needs, can deliver engaging...