Customer Service Representative

4 days ago

Clark Freeport Zone, Philippines AUMTREND PH INC Full time ₱144,000 - ₱360,000 per year

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Qualifications:

  • HS old curriculum graduate is accepted
  • SHS graduate is accepted
  • No Experience Required
  • Willing to work onsite

Job Type: Full-time

Pay: Php20,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Clark Freeport Zone: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Current and Expected Salary
  • Notice Period:

Education:

  • Junior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Work Location: In person

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