Customer Relationship Specialist

2 hours ago

Dumaguete, Central Visayas, Philippines AB Health & Fitness Full time ₱300,000 - ₱360,000 per year

AB Group is looking for a
Customer Relations Specialist
who thrives on building meaningful connections and delivering exceptional customer experiences. This is a
full-time, in-office role
based in
Dumaguete City
, supporting our brands AB Health & Fitness, AB First Aid, and Foodie Fam.

About the Role:

You'll manage customer communications across multiple channels—calls, emails, CRM—and support executive tasks including calendar management and meetings. Your focus will be on delivering high-touch, personalised experiences that make our customers feel valued, while collaborating across our brands to understand their needs.

Key Responsibilities:

  • Handle inbound and outbound customer communications
  • Maintain accurate CRM records and follow-up processes
  • Assist with executive support and calendar management
  • Collaborate across AB Group brands to deliver exceptional experiences
  • Optional involvement in
    The Big S'Cool Walk charity initiative

Who We're Looking For:

  • 3–5 years of experience in customer service, corporate support, or education-related roles
  • Tech-savvy: GoHighLevel, Google Workspace, Canva, Meta (or similar)
  • Friendly, proactive, people-focused, and loves delighting customers
  • Strong organisational skills and ability to multitask

What We Offer:

  • Competitive salary: PHP 25,000–30,000 + signing bonus + performance-based bonuses
  • Work from a modern, fully-equipped office (Dumaguete)
  • Training, growth opportunities, and support from Aussie directors
  • A supportive, collaborative team and purpose-driven projects

Interested?
Send your CV to

  • and start making a real difference for our customers today

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