Records Retrieval Specialist

2 days ago

Dumaguete, Central Visayas, Philippines Peak Outsourcing, Inc. Full time ₱150,000 - ₱250,000 per year
Job Overview:

We are hiring a Records Retrieval Specialist to handle the collection of case-related documents. This role involves working with medical facilities, coordinating authorizations, and ensuring that all documentation is processed efficiently.

Responsibilities:

  • Oversee the complete process of retrieving medical records for assigned cases
  • Submit authorization requests and maintain communication with medical facilities
  • Coordinate any necessary notary services
  • Keep-case notes updated and manage documentation records
  • Verify the information for each case to ensure accuracy

Requirements:

  • Senior High school graduate
  • At least 6 months of BPO customer service experience
  • Proficient in Microsoft Word, Excel, and data entry
  • Strong written and verbal communication skills
  • Ability to work in a fast-paced, high-pressure environment

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