Administrative Virtual Assistant for HVAC
1 week ago
About the Company:
A leading Australian HVAC (Heating, Ventilation, and Air Conditioning) company known for high-quality workmanship and reliable service is seeking a proactive and detail-oriented Administrative Virtual Assistant to take over time-consuming admin tasks. This will free the business owner to focus on-site and keep operations running smoothly across projects and client accounts.
Key Responsibilities (Prioritized):
- Manage and organize incoming emails triage, prioritize, and respond where appropriate so only key decisions reach the business owner.
- Convert approved quotes into jobs in Simpro, ensuring all job details and materials are correctly entered.
- Raise and send purchase orders to suppliers (Daikin, Toshiba, sheet-metal fabricators, etc.), track orders, and confirm deliveries.
- Maintain and tidy catalogue/item data in Simpro to ensure accurate pricing and availability.
- Prepare and send invoices, confirm payments received, and assist in reconciling records in Xero.
- Set up payroll runs for approval (no bank access required).
- Coordinate site-meeting calendars, bookings, and scheduling updates.
- Manage administrative workflows in Simpro ensuring all job statuses, tasks, and notes are up to date.
- Support general operations with data entry, file management, and light bookkeeping tasks.
- Maintain internal Standard Operating Procedures (SOPs) through Loom videos and checklists.
- Communicate promptly with the business owner and team members through WhatsApp and email during Sydney business hours.
Qualifications (Prioritized):
- Minimum 2 years of experience as a Virtual Assistant or Administrative Assistant in the HVAC, construction, or trades industry.
- Strong working knowledge of Simpro (essential) including job setup, quoting, purchase orders, and invoicing.
- Proficiency in Xero for invoicing and reconciliation.
- Excellent organizational and time management skills with experience handling multiple priorities remotely.
- Confident written and verbal communicator, able to interact professionally with suppliers, clients, and internal staff.
- Reliable home office setup with stable internet, headset, and a quiet workspace.
- Availability for approximately 20 hours per week (4 hours per weekday during Sydney business hours).
Nice-to-Have:
- Experience with payroll preparation or assisting in finance/admin functions.
- Familiarity with Australian trade terminology and supplier processes.
- Previous exposure to inventory management or procurement tasks.
Preferred Characteristics:
- Proactive and independent able to anticipate needs and work with minimal supervision.
- Detail-oriented ensures data accuracy and consistency in Simpro and Xero.
- Positive and professional attitude aligns with Marks upbeat, can-do work culture.
- Strong communicator keeps stakeholders informed and clarifies issues early.
- Dependable and consistent takes ownership of tasks and follows through without reminders.
- Tech-savvy and adaptable eager to learn new tools and systems as the role evolves.
Perks and Benefits
- Competitive salary + signing bonus
- 13th month pay & annual leave credits
- Government benefits + HMO after 6 months (client approval)
- Monthly catch-ups with free meals
- Birthday perks & anniversary bonus
- Virtual parties & face-to-face gatherings
- Continuous training & upskilling opportunities
- A dedicated manager to support you not just match and go
Job Type: Part-time
Pay: Php15, Php18,000.00 per month
Expected hours: 20 per week
Benefits:
- Company events
- Work from home
Work Location: Remote
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