Deputy Manager

20 hours ago

Cebu City, Central Visayas, Philippines Virtual Business Partners Full time ₱104,000 - ₱130,878 per year
Description

At VBP, people come first, and we strive for excellence in all that we do. Ready to create meaningful change? Apply today and start your path to success

Purpose of the Role

The purpose of the Deputy Manager role is to motivate, inspire, and support team members. This role facilitates high-standard operations without needing to be operationally technical themselves; the Deputy Manager ensures that Client KPIs and SLAs are met.

The mission of the Deputy Manager as a people leader is to mentor and develop team members, helping them become the best versions of themselves by providing a nurturing environment where they can thrive.

Main duties include:

People Leadership

  • This role oversees 24-35 team members, up to 10 strategic initiatives, or special project team members. The Deputy Manager will have access to and responsibility over an SME where required. They effectively embed the leadership framework, conduct regular touch base meetings and huddles to identify improvement areas and highlight achievements, and conduct and report training needs analysis in collaboration with the delivery functions.

Delivery Management

  • The Deputy Manager is responsible for maintaining the quality of the work by reviewing the delivery output. This includes managing the transition of new tasks, partnering for performance and performance development actions, and addressing any questions that require attention.

Commercial & Client Management

  • The Deputy Manager advocates the alignment between all Frontline teams and their respective Clients. This requires awareness of the differences between Philippine and Australian cultures, and binding these together through VBP leadership and engagement processes. The Deputy Manager ensures quality of work by reviewing the work completed by their team and/or liaising with the Quality Assurance team or Client Point of Contact, e.g, new tasks, Partnering for Performance, Performance Improvement Plan (PIP), or any other situation that requires it.

KPI Delivery

  • The Deputy Manager ensures team members are set up for success by having access to and knowledge of the right tools, training, and support. The CSM provides appropriate and transparent awareness of challenges and opportunities to Segment Heads.

Business Improvement

  • In addition to the daily tactical activities and deliverables of the Deputy Manager, they will contribute not only to key business improvement initiatives but also to social and environmental causes aligned to VBP's mission. Regularly highlights any challenges/risks/improvement opportunities that the business should be considering.

Requirements:

  • Bachelor's degree or equivalent combination of education and work experience
  • 4+ years' experience delivering measurable results on process improvement/redesign projects.
  • Proven work experience as a supervisor or similar role;
  • Excellent communication and leadership skills;
  • Organizational, decision-making, and time management skills;
  • Confidence and skillful negotiation skills
  • Managing performance

Benefits you and your family can enjoy:

  • 500K per incident HMO coverage + Dental & Optical benefits
  • 2-week paid Christmas vacation
  • 25K Educational Assistance
  • Training and equipment will be provided
  • Fixed Schedule of Mon-Fri from 7 AM to 4 PM

  • Psychologist/Guidance Counselor Deputy Manager

    18 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    TASQ is looking for a psychologist/guidance counselor who will be working on-site in either F. Cabahug St. or Cebu IT Park for the Wellbeing and Resilience Deputy Manager job.The pre-screening interview will be done over the phone. About the job Wellbeing and Resilience Deputy Manager (Cebu) Account: General Work setup: Onsite (Cebu) Mandatory Skills:...

  • Deputy Supervisor

    18 hours ago

    Cebu City, Central Visayas, Philippines Ocean Fast Ferries Inc Full time $104,000 - $130,878 per year

    Job Summary:Deputy Supervisor aids in daily operations, supervises staff, manages admin tasks, and ensures efficiency, productivity, and compliance.Key Responsibilities:Assist the Operations Supervisor/Manager in planning, coordinating, and monitoring daily operations.Supervise and guide staff to ensure work is carried out effectively and on time.Oversee...

  • Deputy Supervisor

    19 hours ago

    Cebu City, Central Visayas, Philippines Ocean Fast Ferries, Inc Full time ₱50,000 - ₱60,000 per year

    Job Summary:The Deputy Supervisor in Operations assists in overseeing day-to-day operational activities to ensure efficiency, productivity, and compliance with company standards. The role supports the Operations Supervisor/Manager in supervising staff, handling administrative tasks, and ensuring smooth workflow across the department.Key...

  • Deputy Manager

    20 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    Schedule: Shifting Schedule Requirements & Skills:Graduate of Any CourseWith 4-6 years relevant experienceGood working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online toolsExcellent verbal & written communication & presentation skillsGood interpersonal and people management skills with good problem solving approachExpert...

  • Payroll Officer

    6 days ago

    Cebu City, Central Visayas, Philippines Smartsourcing Full time

    OverviewSmartsourcing was born with the purpose of changing people's lives. Our goal is not only to help businesses grow and succeed but also that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We are an award-winning organisation, recognised as one of the best employers and workplaces in Asia as seen on...

  • Payroll & HR Officer

    20 hours ago

    Cebu City, Central Visayas, Philippines TOA Global Full time A$60,000 - A$80,000 per year

    Job Title: Payroll & HR Officer Location: IT Park, Cebu Schedule: 7am-4pm (Mon-Fri) Employment Type: Full-Time (On-Site)UNLOCK YOUR POTENTIAL AT TOA GLOBALAt TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines,...

  • RPA Lead Developer SC-AI

    2 days ago

    Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full time

    It's more than a jobIn an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules contribute to your team's success and provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport...

  • Psychologist/Guidance Counselor

    19 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    About the job Wellbeing and Resilience Deputy Manager (Cebu) Account: General Work setup: Onsite (Cebu) Mandatory Skills: Licensed Psychologist/Guidance Counselor Master's degree holder in Pychology/Guidance Counseling with atleast 3 years of clinical/guidance counseling experience post-master's degree graduation. Internal & Restricted...

  • Psychologist/Guidance Counselor Deputy Manager

    19 hours ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱30,000 - ₱50,000 per year

    Mandatory Skills:Roles and Responsibilities: TASQ Staffing Solutions

  • Senior Automation Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines beBeeAutomation Full time $90,000 - $120,000

    Unlock Your Potential as a Top-Rated Automation ExpertAbout the RoleThis exciting opportunity is for a seasoned automation specialist to lead our team in designing, developing, and maintaining high-quality automation solutions.Key ResponsibilitiesDesign and Development: Create scalable and maintainable RPA solutions based on business requirements, ensuring...