Associate Director

2 hours ago

Taguig, National Capital Region, Philippines Sun Life Full time ₱1,200,000 - ₱2,400,000 per year

Roles and Responsibilities

Accountable for Talent Management and Best Practices:

  • Partners with Delivery Leaders to gain an understanding of business partner needs/strategies and develop the supporting resource plans
  • Accounts for resource demand issues resolution by executing the defined conflict resolution process
  • Accountable for forecasting current and future skill requirements.
  • Accountable for staff assignments to projects and support teams
  • Partners with Delivery Leaders to ensure appropriate succession planning is being executed to avoid/eliminate key person situations.
  • Accountable for engagement and deployment of contractors
  • Accountable for deployment of offshore resources when used for staff augmentation.
  • Accountable for recruitment and selection process
  • In partnership with Delivery Leaders and other Practice Leaders, develops strategy for meeting current and future business needs.

Best Practices

  • Works with AQE and EQEP with implementing global metrics, process and best practices
  • Ensures the application/implementation of AQE/EQEP processes and best practices by aligning with Market IT and Business.
  • Stays current with internal IT processes and best practices
  • Influences and supports the elimination of non-value-adding tasks; supports Brighter way

Manages and develops the assigned resource pool

  • Participates in promotion reviews of all staff within Market Fixed Resources.
  • Establishes activities to facilitate information sharing and skills development across the practice.
  • Manages compensation processes for the resource pool, ensuring consistency and equity of compensation both within AQE and across the IT organization.
  • Prepares, manages and controls resource pool budget for education, compensation, contractors, overtime, workstation hardware and software, telephone, rewards and recognition, etc.
  • Produces the reports required to measure the success of AQE according to defined service levels

Individual career and professional development:

  • Advises/coaches on both IT skills and SLF core competencies and/or identifies coaches/mentors.
  • Supports development of individual development plans and career goals of direct reports.
  • Provides a consistent tool and process to collect multi-source performance feedback.
  • Accountable for performance management according to SLF policies, conducting regular performance reviews.
  • Accountable for individual promotions, salary increases and bonuses.
  • Manages performance issues and terminate individuals as required.
  • Negotiates developmental assignments to support individual development needs.

Qualifications:

  • Bachelor's degree in any IT-related field
  • 15+ years' relevant experience in Testing
  • Must have people management experience, handling big teams with multiple capabilities
  • Must have experience in Enterprise QE and Automation Frameworks and Lifecycle Testing
  • Strong experience in coaching and mentoring team members
  • Excellent communication skills, able to converse with people across different levels in the organization
  • With strong grit, passion, patience, resilience, and determination

Preferred Skills:

  • qTest
  • TOSCA
  • Selenium
  • Appium
  • pyETL
  • ReadyAPI
  • K2View
  • AEP
  • Automation Best Practices
  • QE Training on tools usage, scripting, and standards
  • Shared Non-Functional Testing

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