Associate Director

3 hours ago


Taguig, National Capital Region, Philippines HRTX Full time ₱960,000 - ₱1,602,000 per year


Job Title: Associate Director Order to Cash Operations
Location: Metro Manila
Work Setup: Full Onsite

Role Overview

Lead a regional team handling end-to-end order-to-cash processes, including collections, disputes, customer agreements, and master data. Focus on operational excellence, process improvement, and delivering high-quality service.

Key Responsibilities

  • Lead, coach, and develop the team, driving accountability and performance.
  • Implement and optimize standard processes within Shared Services and BPO operations.
  • Monitor performance using KPIs and ensure smooth day-to-day operations.
  • Manage change initiatives and process improvements.
  • Ensure compliance with internal controls, policies, and regulations.
  • Build strong relationships with internal and external stakeholders.

Experience & Qualifications

  • 8+ years in Finance, Accounting, or Shared Services (multinational experience preferred).
  • 57 years managing teams, including managers.
  • Bachelors degree in Business, Finance, Accounting, Economics, or related field.
  • ERP experience required (SAP preferred).
  • Proficient in Microsoft Office.
  • LEAN Six Sigma certification is a plus.


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