Account Manager
1 hour ago
Job Summary:
The Associate Account Manager is responsible for ensuring client satisfaction with end-users, managing key client accounts, and driving growth through effective relationship-building and sales strategies. This role focuses on meeting operational needs, resolving escalated issues, and achieving revenue-based quotas. The ideal candidate will have a strong background in customer service, sales, or account management, preferably in the data center or technology sector, and a proven ability to handle competitive pressures while identifying new sales opportunities.
Duties & Responsibilities:
- Ensure clients are consistently satisfied with products and services, resolving escalated issues.
- Achieve revenue-based quotas and manage the sales territory.
- Effectively manage client accounts to meet operational needs and growth objectives, proposing potential solutions.
- Navigate external competitive pressures and skillfully handle objections through negotiation.
- Build effective relationships with stakeholders and decision-makers at all levels.
- Identify opportunities for additional product or service sales.
- Use data to influence the buying/renewal process.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- At least 5 years of proven experience in customer service, sales, or account management, preferably in the data center or technology sector.
- Strong knowledge of enterprise sales strategies, key account management, and market penetration techniques.
- Skilled in value-based selling to clients and channel partners in a fast-paced environment.
- Proficient in MS Office programs (including Word).
- Experience with Odoo and is a plus.
- Experience with CRM systems (Salesforce or similar) is an advantage.
- Passionate about new technologies.
- Strong multitasking abilities and excellent time management skills.
- Strong communication and interpersonal skills with the ability to build relationships with clients and team members.
- Experience managing and nurturing long-term client relationships.
- Ability to travel as needed for client meetings and business opportunities.
- Willing to be assign in Rosario, Pasig City
- Willing to work from Mondays to Friday ( Saturday if necessary)
- Can start IMMEDIATELY
Job Type: Full-time
Work Location: In person
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