Operations Lead

4 days ago

Makati City, National Capital Region, Philippines Giftaway Full time ₱900,000 - ₱1,200,000 per year

Company Description

Giftaway Inc. is an eGift platform that makes gifting easy for everyone. We power the eGift programs of the Philippines' top merchants like SM, Rustan's, Mercury Drug, and Jollibee, and we enable businesses to reward and incentivize employees and customers.

Join Giftaway as we create a delightful gifting experience for all

Role Description

A full-time Operations Lead in Makati
responsible for developing strategies for process improvement and documentation of business workflows across departments.

Key Responsibilities

  • Document and map business workflows across all departments to ensure alignment and efficiency.
  • Develop strategies for process improvement to enhance productivity and minimize inefficiencies.
  • Oversee the creation and implementation of new projects to meet organizational goals.
  • Monitor and analyze team performance using KPIs, providing actionable insights and recommendations.
  • Conduct regular meetings with department leads to stay informed about the latest developments and challenges.
  • Report progress, key updates, and critical issues directly to the founder.
  • Identify and pursue new opportunities for business expansion and team growth.
  • Ensure cross-departmental collaboration to achieve organizational objectives.
  • Maintain a continuous focus on aligning operational strategies with the company's vision and mission.

Qualifications

  • Business graduate is preferred
  • Must be a quick learner, and exhibit an entrepreneurial, inter-disciplinary and practical mindset
  • 3+ work experience, and a background in change and people management is a plus
  • Strong numerical ability, presentation, and communication skills

Compensation and Benefits:

  • HMO
  • Paid Leaves
  • Flexible Benefits
  • Other compensation items are to be discussed

Office Location:
Ayala Avenue, Makati City, Philippines

  • CDD Team Lead

    4 days ago

    Makati City, National Capital Region, Philippines Shell Business Operations - Manila Full time ₱1,500,000 - ₱3,000,000 per year

    What's the role?Reporting to the Manager CDD for Trading and Supply, the Team Lead CDD manages the global Counterparty Due Diligence (CDD) team within the global Financial Crime team.The global Financial Crime team has responsibility for:• Counterparty Due Diligence (CDD) as part of initial counterparty onboarding; • Acting as Financial Crime, Trade...

  • IT Operations Lead

    6 days ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱800,000 - ₱1,200,000 per year

    The IT Operations Lead oversees the Infrastructure Services, including Network Management, Database administration, Cloud Administration and Technical Support Services. The team headed by the role supports Information Security, Data Privacy, Business Continuity (BCP) & Disaster Recovery (DR) and Vendor Management. The IT Operations Lead is tasked to...

  • Operations Lead

    1 week ago

    Makati City, National Capital Region, Philippines Canva Full time $70,000 - $120,000 per year

    Job DescriptionJoin the team redefining how the world experiences design.Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejteThanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where And How You Can WorkOur flagship campus is in Sydney. We also...

  • Security Operations Lead

    2 days ago

    Makati City, National Capital Region, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱1,000,000 - ₱1,500,000 per year

    Security Operations LeadLocation: Makati CityWork Setup: HybridSchedule: Day ShiftEmployment Type: Full-TimeAbout the RoleWe are seeking a skilled and experienced Security Operations Lead to manage and oversee the organization's cybersecurity operations. This role will lead both Red and Blue Teams, drive SOC initiatives, and ensure proactive detection and...

  • Operations Delivery Lead

    4 days ago

    Makati City, National Capital Region, Philippines FlexisourceIT Full time ₱1,500,000 - ₱2,500,000 per year

    JOB SUMMARYThe Operations Team Lead (with HR background) is responsible for leading the operations team, ensuring smooth daily business processes, and driving performance efficiency. With a strong foundation in human resources, this role also supports HR-related functions such as employee relations, workforce planning, and policy compliance. The position...

  • Strategic Operations Lead

    13 hours ago

    Makati City, National Capital Region, Philippines The Well Team Solutions Full time ₱480,000 per year

    Job Title: Strategic Operations Lead - Build the Machine (Hybrid - Manila)Location: Makati, Manila (Hybrid Flexibility)Engagement: Full-Time | Compensation: A competitive package starting at approximately ₱40,000 per month, with a clear path to a higher base and performance-based bonuses.This is a foundational role. You will be the architect of our...

  • Operations Team Lead

    13 hours ago

    Makati City, National Capital Region, Philippines Penbrothers Full time ₱1,200,000 - ₱2,400,000 per year

    About PenbrothersPenbrothers is an HR and remote talent management partner and one of the fastest-growing companies in the Philippines. We connect talented Filipinos to global opportunities with high-growth startups and dynamic companies, enabling them to build careers from the comfort of their own homes. We provide end-to-end support in recruitment, HR,...

  • Operations B2C Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines Palawan Group of Companies Full time ₱1,200,000 - ₱2,400,000 per year

    The Operations B2C Lead assists Operations Manager in in overseeing and assisting Operations and Customer Service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Education:Bachelor's degree preferred.Related Work Experience:• At least five years of customer service experience...

  • Accounting Lead – Operations

    6 days ago

    Makati City, National Capital Region, Philippines UpStaff Inc. Full time ₱480,000 - ₱720,000 per year

    About UsUpStaff Inc. is a trusted provider of dedicated accounting professionals based in the Philippines. We specialize in offshore staffing solutions for global businesses, helping them streamline operations and reduce overhead costs. Our mission is to deliver cost-effective, high-quality staffing that empowers companies to strengthen their accounting...

  • People Operations Lead

    2 days ago

    Makati City, National Capital Region, Philippines EXCENT ONE INC. Full time ₱405,000 - ₱540,000 per year

    Are you passionate about creating a positive and productive workplace? We're looking for a People Operations Lead who will play a key role in supporting our teams, promoting employee well-being, and ensuring smooth day-to-day operations.As the bridge between Human Resources and our employees, you'll help foster a culture of professionalism, engagement, and...