Systems Administrator

IT Systems Administrator (Networking Focus)

About Telostaff: We help companies and people be the best version of themselves. Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the support they need to thrive. Unlike traditional BPO giants, we partner with agile, newer enterprises that offer a vibrant, collaborative, and fun work environment, free from rigid corporate structures. If you are looking to join a forward-thinking organization that values creativity and teamwork, consider applying today

Job Summary

We're seeking a highly skilled IT Systems Administrator with strong networking expertise to take ownership of U.S. after-hours IT support, with a key focus on troubleshooting a proprietary field-deployed device used in an automation business segment. This role ensures consistent connectivity and performance across remote sites while supporting broader IT and network operations.

During the initial training and ramp-up period, availability to work U.S. business hours is required. Afterward, the role follows Philippine daytime hours aligned with U.S. after-hours support.

Duties and Responsibilities

• Troubleshoot and resolve network connectivity issues between devices on local sites.
• Diagnose and correct IP configuration issues on LAN devices.
• Provide remote after-hours monitoring and support for U.S.-based network infrastructure.
• Collaborate with IT and field operations teams to ensure site connectivity and proprietary device functionality.
• Maintain clear documentation of incidents, root causes, and resolutions to enhance support processes.
• Perform routine systems administration tasks to maintain operational uptime.
• Participate in knowledge transfer and upskilling during the first month by working side-by-side with internal stakeholders.

Required Skills and Abilities

• Proven experience as a Systems Administrator or equivalent technical role.
• Deep understanding of networking concepts, including IP addressing, LAN configuration troubleshooting, and device-level connectivity.
• Hands-on experience with Windows Server 2022, Hyper-V, and Azure Active Directory (Entra ID).
• Familiarity with cloud-native environments, including Cisco Meraki and Microsoft 365/Office 365.
• Experience with PowerShell scripting required, including developing, maintaining, and automating administrative tasks in Office 365 and Windows environments. The ideal candidate will be comfortable using scripts to streamline user management, automate repetitive processes, and support cloud or hybrid deployments.
• High technical acumen and autonomous work style—this is not a Level 1 Help Desk role.
• Strong diagnostic, troubleshooting, and communication skills.
• Availability to work full-time during Philippine daytime hours (after training), with initial flexibility to work U.S. business hours during the training and ramp-up period.
• Ability to work independently in a remote setting with minimal supervision.

Preferred Qualifications

• Experience supporting proprietary or field-deployed automation devices.
• Exposure to hybrid IT environments combining cloud-native and on-premise infrastructure.
• Background in the oil and gas or oilfield services industry.

Telostaff Core Values:

• Focus On People: We consistently demonstrating care, love, dignity, and respect in all interactions, fostering deep connections and understanding.
• Embrace a Growth Mindset: We nurture curiosity, foster self-improvement, and approach challenges with a problem-solving and solution-oriented attitude, unlocking endless possibilities for personal and professional development
• Pursue Excellence: We deliver exceptional customer service, maintain an unwavering commitment to quality, and continuously innovate to exceed expectations and set new standards of achievement.
• Operate Proactively: We take responsibility for actions, ensure tasks are completed efficiently, foster clear communication, and embrace gratitude as a guiding principle, embodying a culture of accountability and appreciation.

Benefits:

• Work remotely
• Internet Stipend
• Company IT equipment (laptop, monitor, etc.)
• 12 PTO Days + 12 Holidays annually
• 13th month pay
• Scheduled salary adjustment after six months, 1 year, and each year after

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Pay raise
• Work from home

Education:

• Bachelor's (Required)

Experience:

• System Administration: 3 years (Required)
• Network management: 1 year (Required)
• Windows-heavy environment: 1 year (Required)

Language:

• English (Required)

Work Location: Remote