Technical Support Representative

5 days ago

Davao City, Davao, Philippines AspiraGlobal Full time ₱216,000 - ₱276,000 per year

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Overview:

We are seeking Technical Support Representatives to assist customers with troubleshooting and product-related concerns. If you enjoy problem-solving and guiding people through technical issues, this role is for you.

Responsibilities:

  • Provide first-level technical support via phone, email, or chat.
  • Troubleshoot and resolve hardware, software, or connectivity issues.
  • Escalate complex technical problems to higher support when necessary.
  • Educate customers on product usage and best practices.

Qualifications:

  • Strong technical aptitude and willingness to learn.
  • Excellent communication and active listening skills.
  • Patience and problem-solving mindset.
  • Previous technical support or IT experience is an advantage.

Job Type: Full-time

Pay: Php18, Php23,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Required)

Work Location: In person

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