ServiceNow | GTM Technical Specialist | US Pioneer Team

1 day ago

Bonifacio Global Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year

We are hiring for passionate and talented ServiceNow GTM Technical Specialist (L2) for our awesome team

Job Summary:

The GTM Technical Specialist resolves complex incidents, problems and tasks, applying advanced troubleshooting skills to maintain the stability and performance of the ServiceNow applications supporting the Go-to-Market function. This role acts as the bridge between the L1 team and the core ServiceNow development/engineering group.

Key Responsibilities:

  1. Advanced Incident Resolution: Resolve escalated GTM-related incidents involving complex data issues, broken script logic, UI/UX errors in custom GTM applications, and configuration faults.
  2. Integration Troubleshooting: Diagnose and resolve data synchronization and integration failures between ServiceNow and upstream/downstream GTM systems (e.g., CRM, ERP, Partner Portals) using tools like Integration Hub.
  3. Configuration Management: Perform basic administrative and configuration tasks: modify Business Rules, Client Scripts, ACLs, and update workflows relevant to GTM processes.
  4. Problem Management: Lead problem management efforts by identifying the root cause of recurring GTM process issues and proposing permanent fixes.
  5. Deployment Support: Assist in testing and validating new GTM application releases, patches, and upgrades.

Required Qualifications & Skills:

  • 1-5 years of experience in ServiceNow application support or administration.
  • Advanced troubleshooting of complex business rules, data integrity issues, workflow failures, and addressing integration errors between ServiceNow and other systems (like Salesforce or SAP).
  • ServiceNow Certified System Administrator (CSA) certification is highly preferred.
  • Strong technical knowledge of JavaScript and how it is used in ServiceNow scripting.
  • Hands-on experience with ServiceNow features relevant to business workflows (Flow Designer, Service Portal customization, Reporting).
  • Experience troubleshooting REST/SOAP API integrations and understanding web application components.
  • Working knowledge of ITIL principles (ITIL Foundation certification is a plus).

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

  • ServiceNow | GTM Module Team Leader | BPO US Pioneer Team

    1 day ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year

    We are hiring for passionate and talented ServiceNow GTM Module Lead for our awesome teamKey Responsibilities:Advanced Incident Resolution: Resolve escalated GTM-related incidents involving complex data issues, broken script logic, UI/UX errors in custom GTM applications, and configuration faults.Integration Troubleshooting: Diagnose and resolve data...

  • ServiceNow Support Analyst L1

    1 day ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱40,000 - ₱80,000 per year

    Job Summary:The ServiceNow Go-To-Market Support Analyst provides front-line technical and process support for the internal Sales, Marketing, and Revenue Operations teams, ensuring the smooth operation of critical Go-to-Market workflows within the ServiceNow platform and associated systems.Key Responsibilities:Front-Line Support: Act as the single point of...

  • URGENT: ServiceNow Support Analyst L1

    1 day ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Summary:The ServiceNow Go-To-Market Support Analyst provides front-line technical and process support for the internal Sales, Marketing, and Revenue Operations teams, ensuring the smooth operation of critical Go-to-Market workflows within the ServiceNow platform and associated systems.Key Responsibilities:Front-Line Support: Act as the single point of...

  • ServiceNow | Support Delivery Manager | US Pioneer Team

    1 day ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    Position Overview:We are seeking a seasoned and strategic ServiceNow Techno-Functional Support Delivery Manager in IT service delivery, platform support, and stakeholder engagement. The ideal candidate will lead ServiceNow support operations across multiple domains, ensuring high-quality service delivery, platform stability, and continuous improvement. This...

  • ServiceNow Technical Consultant

    2 weeks ago

    Manila, National Capital Region, Philippines TTEC Digital Full time ₱1,200,000 - ₱2,400,000 per year

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.TTEC Digital seeks aServiceNow Technical Consultantto join our growingServiceNowpractice area. This is a 100% remote...

  • ServiceNow Technical Consultant

    5 days ago

    Manila, National Capital Region, Philippines TTEC Digital Full time ₱60,000 - ₱120,000 per year

    At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. This is a 100% remote...

  • ServiceNow Developer

    5 days ago

    Bonifacio Global, Metro Manila, Philippines Hexaware Technologies Phil. Branch Full time ₱900,000 - ₱1,200,000 per year

    Key responsibilitiesDesign, develop, and configure ServiceNow applications and modules (Incident, Problem, Change, CMDB, Service Catalog, Knowledge).Implement workflows and automations using Flow Designer, Workflow Editor, and IntegrationHub.Develop server-side and client-side scripts using JavaScript and the Glide API (Business Rules, Script Includes, UI...

  • ServiceNow Incident Manager

    1 day ago

    Bonifacio Global, Metro Manila, Philippines iOPEX Technologies Philippines Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Join our awesome # teamJob Summary:The Incident Manager is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure...

  • Expert ServiceNow Engineer

    5 days ago

    Bonifacio Global, Metro Manila, Philippines Partners Group Prime Services Solutions (Phils) Inc Full time $120,000 - $180,000 per year

    What It's AboutWe are looking for a seasoned ServiceNow expert to lead the technical evolution and strategic direction of our ServiceNow platform. This hybrid role blends deep engineering expertise with product ownership and solution architecture, requiring a strong ability to engage with business stakeholders, translate strategic needs into scalable...

  • Senior Technical Consultant

    2 days ago

    , Metro Manila, Philippines TALENTMATE Full time

    Senior Technical Consultant - ServiceNow Hybrid We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About The Role...