Collection Officer

4 days ago

Las Piñas, National Capital Region, Philippines Datung Full time ₱250,000 - ₱500,000 per year

Help Us Make Credit Work — Not Just for Profit, But for People

At Datung, we're redefining microfinance for the 42 million underserved small businesses across Southeast Asia. Using AI, psychometrics, and community dynamics, we help unbanked entrepreneurs access credit — and grow.

We're backed by Google, NVIDIA, Antler, and Kaya Founders, and we're growing fast in the Philippines.

Now, we're looking for a Collections Officer to join our team in Las Pinas or Parañaque — someone who's tough but fair, empathetic but firm, and believes that credit must come with accountability.


Why You Should NOT Join Datung

We're a fast-moving startup — not a legacy lender. Our systems are evolving, our tools aren't perfect, and no two days look the same.

If you need polished SOPs, slow approvals, and a fixed script to follow — this won't be your scene.

But if you're excited to work with real people, fix broken systems, and get sh*t done — read on.


The Role: Collections Officer

You'll be on the frontline of repayment — keeping borrowers on track, protecting our portfolio, and supporting small business owners to succeed through accountability.


What You'll Own

  • Proactively manage and execute day-to-day collection efforts
  • Communicate with clients regarding overdue accounts via calls, field visits, and messaging
  • Negotiate payment plans and repayment timelines
  • Maintain accurate records of collections and payment statuses
  • Work closely with field teams and group leaders to understand borrower context
  • Escalate high-risk cases and support recovery strategies
  • Support operational improvements in the collections process

You Might Be a Fit If You…

  • Have experience in collections, customer service, or credit operations
  • Are comfortable talking to clients — calm, respectful, and firm when needed
  • Are analytical and organized with strong attention to detail
  • Can manage fieldwork and follow-ups in Las Pinas and nearby areas
  • Have experience in microfinance or lending (a plus)
  • Are ready to work hard and make a real difference in the lives of small business owners

Send your application and resume to

Let's build the future of credit — together.

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