Food & Beverage Supervisor

1 day ago

Manila, National Capital Region, Philippines IHG Hotels & Resorts Full time ₱200,000 - ₱300,000 per year

Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Philippines, Quezon City

  • Work closely with and assist the Food and Beverage & Restaurant Manager and other F & B Supervisors in the day to day operation of our a la carte Restaurant and Bar
  • Greet and seat guests with a smile
  • Set-up, maintain, cleaning and pack-down of work areas according to procedures and standards
  • Food and beverage service to the Restaurant and Functions departments
  • Take meal orders, explain menu items and serve food and beverage items to guests tables and follow hygienic food practices at all times
  • Supplying, dispensing or mixing of beverages, cleaning of bar areas and equipment, preparing the bar for service, taking beverage orders and serving drinks
  • Monitor the quality and consistency of all food served from the Kitchen
  • Arrange and re-arrange indoor and outdoor Restaurant and Functions furniture to suit business needs and customer requests
  • Respond to guest enquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines
  • Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
  • Operate POS system and take payment for guest accounts
  • The delivery and coordination of food and beverage service to the Restaurant
  • Assist in the Functions department when required including set up, de set and food and beverage service
  • Supervision and coordination of food and beverage staff
  • Monitor rosters and manage wage costs
  • Resolve customer complaints according to departmental guidelines
  • Ensure revenue for the shift is accounted for and daily balancing activities Ensure departmental policies and procedures are implemented and followed
  • Assist with maintaining and improving departmental operating standards
  • Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
  • Ensure departmental schedules and checklists are completed according to departmental requirementsDon't quite meet every single requirement, but still believe you'd be a great fit for the job?

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