Customer Support for Financial Account

3 days ago

Makati City, National Capital Region, Philippines TalentSync Training and Development Full time ₱900,000 - ₱1,200,000 per year

We are looking for a highly motivated and experienced Customer Support Representative to join our dynamic team. In this full-time role, you will be responsible for providing outstanding customer service to our financial account holders, with a focus on those who speak Mandarin. The position is based in our Makati City office in Metro Manila.

What you'll be doing

  • Respond to inquiries from financial account holders in a friendly, professional and efficient manner
  • Assist customers with account-related questions, transactions and problem resolution
  • Accurately document all customer interactions and follow up as needed
  • Collaborate with team members to share best practices and continuously improve customer service processes
  • Maintain up-to-date knowledge of company products, services and policies
  • Escalate complex issues to senior support staff as appropriate
  • Contribute to the development of training materials and knowledge base

What we're looking for

  • Fluency in Mandarin and strong communication skills in English
  • Excellent problem-solving and decision-making abilities
  • Ability to work in a fast-paced, high-volume environment and remain calm under pressure
  • Strong attention to detail and ability to multitask effectively
  • A genuine passion for delivering exceptional customer service

What we offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits package
  • Opportunities for career development and advancement
  • Supportive and inclusive work environment
  • Team-building activities and social events

Apply now

  • Customer Support for Financial Collections Accounts

    1 week ago

    Quezon City, National Capital Region, Philippines TORCH Solutions Full time ₱900,000 - ₱1,200,000 per year

    We are is seeking a dedicated Customer Support professional to join our team in Quezon City, Metro Manila. As a Customer Support for Financial Collections Accounts (Dayshift), you will play a crucial role in providing exceptional service and support to our clients' customers. This full-time position offers a dynamic work environment and the opportunity to...

  • Financial Advisor

    1 week ago

    Makati City, National Capital Region, Philippines Sun Life Grepa Financial, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionSun Life Grepa Financial, Inc. (SLGFI) is a joint venture partnership between the Yuchengco Group of Companies (YGC) and Sun Life Financial-Philippines. We offer financial protection products through various channels, including agency, bancassurance, and group accounts. YGC is one of Southeast Asia's largest conglomerates with over 90...

  • Financial Accountant and Administrative Support

    2 weeks ago

    Makati City, National Capital Region, Philippines liveware Full time ₱1,200,000 - ₱2,000,000 per year

    As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.Be part of our journey. Be part of our successWe're looking for a detail-oriented and experienced Financial Accountant and Administrative Support...

  • Financial Software Support

    3 days ago

    Makati City, National Capital Region, Philippines OAMPI Inc. Full time ₱400,000 - ₱800,000 per year

    Financial Software Support (Portfolio/Fund Management)19/F Robinsons Summit Center, Ayala Avenue, Makati, PHQUALIFICATIONSAs Client Support Representative, you're tasked to provide great customer experience to Advent clients by resolving technical and product functionality inquiries via phone, web, and email.Advantageous and PreferredBachelor's degree in...

  • Accounting Staff

    2 weeks ago

    Makati City, National Capital Region, Philippines Tangent Support Consulting Corp Full time ₱800,000 - ₱1,200,000 per year

    Accounting OfficerLocation:Makati (Hybrid)Employment Type:Full-TimeAbout the RoleWe are looking for a motivated and detail-oriented Accounting Staff to join our team. This role offers an excellent opportunity to grow your knowledge and experience in both accounting, payroll and taxation while working in a collaborative and professional environment.As part of...

  • Financial Accountant

    5 days ago

    Makati City, National Capital Region, Philippines Flat Planet Full time ₱900,000 - ₱1,200,000 per year

    November 4, 2025/in Makati City morning/by Recruitment Team"Own the numbers. Shape the future."Work Schedule: Monday to Friday 9 am to 6 pm (PHT)Work setup: 1 month Onsite then transition to Hybrid. ( 2x office 3x wfh)Job Type: 4-5 months contract only- Possible for absorption.Financial Accountant will be working in accounts payable (AP), financial statement...

  • Financial Accountant

    5 days ago

    Makati City, National Capital Region, Philippines Epicurean Partners Exchange Inc. Full time ₱120,000 - ₱180,000 per year

    Job PurposeThe Management Accountant provides financial insights to support the profitability and growth of CN Lifestyle Inc. This role ensures accurate management reporting, analyzes profitability across stores, products, and promotions, and maintains balance sheet integrity. The position also leads budgeting and financial planning activities to guide the...

  • Voice Support for Financial Account

    2 weeks ago

    Makati City, National Capital Region, Philippines ISTA Solutions Full time ₱150,000 - ₱250,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experiencedCustomer Service Representativeto join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...

  • Voice Support for Financial Account

    2 weeks ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱250,000 - ₱500,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...

  • Voice Support for Financial Account

    2 weeks ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱80,000 - ₱120,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...