Voice Support for Financial Account
1 week ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles and responsibilities:
- Receiving inbound calls via the Inbound Queue
 - Receiving inbound emails from the company customer service.
 - Inputting data on client tools and systems
 
- At least 1 year BPO experience
 - Financial account experience is a PLUS
 - Ability to multitask (taking in calls and responding to email)
 - Must know how to use MS Word, Excel, Outlook
 - Excellent verbal and written English skills
 - Willing to work ONSITE in Buendia, Makati
 - Amenable working night shifts
 
What can we offer you?
- Competitive salary and benefits
 - Health Insurance with free dependents*
 - 10%-night differential
 - Attendance Bonus
 - Paid time off
 - Convertible to cash leave credits
 - Performance Appraisal
 - Work-life balance
 - A focus on growing your career path with us
 - We encourage you to follow your passions and learn new skills
 
Our commitment to you
- Strong culture and values-driven leadership
 - We create opportunities for you to learn and grow at any stage of your career
 - Continuous learning and innovation
 - We foster an all inclusive environment where everyone thrives
 
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