Voice Support for Financial Account
1 week ago
ISTA Solutions
, an outsourcing/offshoring company, is in search of an experienced
Customer Service Representative
to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account specific roles and responsibilities:
- Receiving inbound calls via the Inbound Queue
- Receiving inbound emails from the company customer service
- Inputting data on client tools and systems
Requirements
- At least 1 year BPO experience
- Financial account experience is a PLUS
- Ability to multitask (taking in calls and responding to email)
- Must know how to use MS Word, Excel, Outlook
- Excellent verbal and written English skills
- Willing to work ONSITE in Buendia, Makati
- Amenable working night shifts
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
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