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Product Trainer

2 weeks ago

Makati City, National Capital Region, Philippines Cartrack Full time $40,000 - $60,000 per year

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a
Product Trainer
to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

  • Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
  • Designing and executing quality training to external clients across different markets as needed
  • Ability to conduct training sessions in English and Filipino
  • Provide weekly classroom training and onsite/online training to external clients
  • Maintain effective communication with customers to establish further training needs
  • Gather feedback on customers and propose solutions to gaps
  • Evaluate the effectiveness of training and modify materials and processes as appropriate
  • Assist in creating and updating of Product User Guides in English and Filipino
  • Conduct internal product training sessions for onboarding staff across various countries

Type of Training

  • Induction: Company and Product Introduction
  • New Product Launch
  • In-depth Cartrack Solutions training

Requirements:

  • Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
  • At least 3 years in a learning and development and/or training
  • Passionate and engaging communication skills
  • Confident to conduct stand-up presentations
  • Can work onsite in Makati
  • Willing to do field work (4x a week)