Product Trainer

3 days ago

Makati City, National Capital Region, Philippines Lean Solutions PH Full time ₱420,000 - ₱840,000 per year

ABOUT THE POSITION:

The Product Trainer will be responsible for delivering engaging and effective training programs to new hires and existing staff, ensuring they are equipped with the knowledge and skills needed to excel in their roles. This role involves facilitating learning sessions, developing and updating training materials, and collaborating with operational teams to address skills gaps and performance improvement opportunities. The Product Trainer will also monitor trainee progress, provide constructive feedback, and maintain training quality standards to support the organization's operational goals and overall growth.

Responsibilities

Its functions are the following; however, they are not limited to:

Training Delivery

  • Conduct onboarding and upskilling sessions for new hires and existing employees.
  • Deliver training programs based on established curriculum, ensuring active engagement and knowledge retention.
  • Monitor and evaluate trainee performance, addressing areas for improvement with action plans.
  • Ensure trainees meet all program requirements.

Program Development & Improvement

  • Create, update, and improve training materials based on operational needs and feedback.
  • Develop assessment tools, learning checkpoints, and specialized training for clients or specific teams.
  • Recommend and implement new training approaches to enhance effectiveness.

Operational Support

  • Align training resources with operational projections and requirements.
  • Provide recommendations on new hire placement based on performance and business needs.
  • Support cross-functional projects as a Subject Matter Expert (SME) for the Training Department.

Quality Assurance & Administration

  • Track and analyze training performance metrics to identify improvement opportunities.
  • Maintain accuracy, relevance, and compliance of all training content.
  • Manage training tools, attendance records, and reporting requirements.
  • Uphold confidentiality of materials and information.

Key Performance Indicators (KPIs)

  • Trainee Success Rate: >90% approval rate.
  • Assessment Average Score: >80% across evaluations.
  • Trainee Satisfaction Rate: >95%.
  • 100% completion of trainee documentation within set timelines.

Skills & Competencies

  • Strong facilitation, presentation, and public speaking skills.
  • Proficient in MS Office Suite, Learning Management Systems, and virtual training tools.
  • Excellent communication, problem-solving, and time management skills.
  • Ability to engage and motivate diverse audiences in both in-person and virtual settings.
  • Knowledge of training design, assessment, and adult learning principles.

Preferred Qualifications

  • Experience in training delivery within operations or a fast-paced environment.
  • Background in curriculum development and instructional design is a plus.
  • Deliver training programs based on established curriculum, ensuring active engagement and knowledge retention.
  • Monitor and evaluate trainee performance, addressing areas for improvement with action plans.
  • Ensure trainees meet all program requirements.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php35,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Application Question(s):

  • Are you willing to work onsite in Makati City?
  • Are you willing to start as soon as possible?
  • What are your salary expectations?
  • Are you open to working a shifting schedule?
  • Do you have at least 2 year of experience as a Product Trainer?

Work Location: In person

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