Product Trainer

4 days ago

Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

Lead. Strategize. Elevate.

At
Afni Philippines
, we build strong client partnerships that
drive real business success
. We're looking for a
TRAINER
— an experienced, results-driven leader who candeliver training to existing and newly hired employees to prepare for essential duties and tasks and model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.

Why Join Afni?

Thrive in a dynamic, fast-paced environment that values innovation and collaboration

Enjoy competitive salary, benefits, and leadership growth opportunities

Be part of a people-first culture where your leadership drives real business impact

Your Role & Responsibilities:

  • Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes transfer of knowledge and application of skills.
  • Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.
  • During instruction, provide and manage an environment that fosters trust, learning, and performance.
  • Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning.
  • Assess student learning and performance using evaluation models and tools appropriate for the environment.)
  • Mentor and coach apprentice instructors; train newly assigned instructors; coordinate training activities including operation, quality, and HR presentations.

What You Bring to the Table:

  • At least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting.
  • Must have
    Sales
    experience in the BPO setting
  • Amenable to work on site in Afni Tower 4, SM Fairview
  • Amenable to work on a night schedule.
  • Skill in Verbal and written communication to analyze, interpret, and address training needs.
  • Ability to work in a dynamic and time-critical environment.
  • Ability to be flexible and quickly adapt to changing business needs and processes.

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