
Store Supervisor
1 day ago
The Opportunity
Alberto Shoes Corporation is seeking a highly motivated and experienced Store Supervisor to join our team at our SM San Jose store. As the Store Supervisor, you will play a crucial role in overseeing the day-to-day operations of the store, ensuring exceptional customer service and driving sales performance.
Key Responsibilities
- Manage and lead a team of sales associates, providing guidance, training, and support to ensure exceptional customer service
- Oversee inventory management, including stock receiving, monitoring, and replenishment to maintain optimal product availability
- Analyze sales data and customer feedback to identify opportunities for improvement and implement strategies to drive store performance
- Ensure the store meets and exceeds sales targets by implementing effective merchandising and promotional strategies
- Collaborate with the regional management team to develop and execute store-level initiatives aligned with the company's overall business objectives
- Maintain high standards of store presentation, cleanliness, and visual merchandising to create an inviting shopping environment
- Manage and resolve customer inquiries and complaints in a professional and timely manner
- Adhere to company policies, procedures, and safety regulations to ensure a safe and compliant work environment
What We're Looking For
- Minimum 2 years of experience in a retail store supervisory role, preferably in the fashion or footwear industry
- Strong leadership skills, with the ability to motivate and develop a team of sales associates
- Excellent customer service orientation and problem-solving skills
- Proficient in inventory management, data analysis, and sales reporting
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
- Familiarity with retail operations, including merchandising, visual display, and store maintenance
- Enthusiastic, adaptable, and committed to driving continuous improvement.
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