Restaurant Supervisor

6 days ago

Makati City, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time ₱24,000 - ₱60,000 per year

Our client in the food and beverage industry is looking for a Restaurant Supervisor to oversee daily front-of-house operations and ensure top-tier customer service. The Restaurant Supervisor will lead and support a team of service staff, maintain smooth dining operations, enforce quality and cleanliness standards, and assist in driving sales and profitability. The ideal candidate is customer-focused, detail-oriented, and capable of motivating and developing staff to deliver an excellent dining experience.

Key Responsibilities:
1. Staff Supervision and Development
  • Supervise, schedule, and support servers and other front-of-house staff.
  • Provide ongoing training, coaching, and performance feedback.
  • Foster a positive and productive work environment.
  • Monitor staff attendance, punctuality, and adherence to service protocols.
2. Customer Satisfaction
  • Ensure guests receive prompt, courteous, and quality service.
  • Handle and resolve customer complaints or concerns efficiently.
  • Monitor customer feedback and implement improvements based on insights.
  • Support repeat business and customer retention strategies.
3. Sales and Revenue Support
  • Assist in meeting daily and weekly sales targets.
  • Monitor average check sizes and upselling success rates.
  • Encourage staff to promote high-margin menu items and suggestive selling.
  • Track and analyze service metrics to drive performance.
4. Inventory and Expense Management
  • Monitor inventory levels of dining essentials and supplies.
  • Assist in managing cost of goods sold (COGS) and minimize waste/spoilage.
  • Coordinate with the back-of-house and purchasing team for inventory accuracy.
5. Operational Efficiency
  • Ensure smooth front-of-house operations, including table turnover and order accuracy.
  • Monitor wait times, kitchen coordination, and dining flow.
  • Drive efficiency through time management and team productivity.
  • Assist the Restaurant Manager in achieving operational goals.
6. Quality Control and Service Standards
  • Ensure consistency in food presentation and service execution.
  • Enforce cleanliness and hygiene across the restaurant.
  • Monitor employee compliance with health, safety, and sanitation standards.
  • Implement and maintain the Sequence of Service standards.
Key Performance Indicators (KPIs):
  • Customer satisfaction ratings and repeat visits
  • Staff attendance, retention, and productivity
  • Sales growth, upselling rate, and average check size
  • Inventory accuracy, waste control, and COGS
  • Operational metrics (wait times, table turnover, order accuracy)
  • Compliance with health inspections and safety protocols
Requirements
  • Bachelor's Degree in Business, Hospitality Management, or a related field (preferred)
  • At least 2 years of experience in the restaurant industry, ideally in a supervisory or leadership role
  • Strong leadership, interpersonal, and communication skills
  • Good understanding of front-of-house restaurant operations and customer service
  • Knowledge of food and beverage service standards and menu knowledge
  • Familiarity with basic financial principles such as budgeting and expense monitoring
  • Ability to multitask and remain calm in high-pressure environments
  • Strong problem-solving abilities and attention to detail
  • Flexible schedule availability including evenings, weekends, and holidays
Benefits

Starting Salary Range: 24,000

  • Restaurant Supervisor

    1 week ago

    Makati City, National Capital Region, Philippines Gringo Restaurant Full time ₱360,000 per year

    Tatatito Filipino Restaurant is currently looking for a Restaurant Supervisor to join our team in Makati branch.Qualifications:Bachelor's Degree in Hotel and Restaurant Management, Business Administration, or a related fieldWith supervisory or management experience in a casual dining restaurant setting (filipino concept is a plus)Strong leadership,...

  • Restaurant Manager/Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines Gringo Restaurant Full time ₱1,200,000 - ₱2,400,000 per year

    Tatatito Filipino Restaurant is hiring We are looking for a dedicated and experienced Restaurant Supervisor/Manager to join our growing team at our Makati branch.Qualifications:Bachelor's Degree in Hotel & Restaurant Management, Business Administration, or a related coursePrevious supervisory or managerial experience in a casual dining setup (experience with...

  • Restaurant Supervisor/Manager

    6 days ago

    Makati City, National Capital Region, Philippines Gringo Restaurant Full time ₱30,000 - ₱60,000 per year

    Tatatito Filipino Restaurant is currently looking for a Restaurant Supervisor/Manager to join our team in Makati branch.Qualifications:Bachelor's Degree in Hotel and Restaurant Management, Business Administration, or a related fieldWith supervisory or management experience in a casual dining restaurant setting (Filipino concept is a plus)Proven ability to...

  • Restaurant Manager/Supervisor

    6 days ago

    Makati City, National Capital Region, Philippines Gringo Restaurant Full time ₱324,000 - ₱360,000 per year

    Tatatito Filipino Restaurant is currently looking for a Restaurant Supervisor/Manager to join our team in Makati branch.Qualifications:Bachelor's Degree in Hotel and Restaurant Management, Business Administration, or a related fieldWith supervisory or management experience in a casual dining restaurant setting (Filipino concept is a plus)Proven ability to...

  • Restaurant Supervisor

    6 days ago

    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱800,000 - ₱1,200,000 per year

    Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.Restaurant Supervisor Responsibilities:Managing restaurant staff's work schedules.Conducting regular inspections of the...

  • Restaurant Supervisor

    6 days ago

    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱400,000 - ₱800,000 per year

    Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.Restaurant Supervisor Responsibilities:Managing restaurant staff's work schedules.Conducting regular inspections of the...

  • Restaurant Supervisor

    6 days ago

    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱900,000 - ₱1,200,000 per year

    About the Company:Noodlerama Group, Inc. is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff,...

  • Shift Supervisor

    1 week ago

    Makati City, National Capital Region, Philippines Gringo Restaurant Full time ₱30,000 - ₱60,000 per year

    Mc Wilson Corporation, (a restaurant group for upscale casual dining restaurants with about 30 branches nationwide) is hiring for a Restaurant Shift Supervisor for our Kaokee Restaurant brandOur Brands: Tokyo Bubble Tea, Honeybon, Gringo, Gringonito,and TatatitoQUALIFICATIONS​Bachelor's Degree in Hotel and Restaurant Management/Business Administration or...

  • restaurant supervisor

    6 days ago

    Makati City, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱144,000 - ₱480,000 per year

    What you'll be doing?Restaurant Supervisor is responsible in the overall operations of the dining area. Monitors the quality of food and service to achieve Sales and Profit. Ensure the satisfaction of customers and able to handle customer complaints effectively and efficiently.Maintain quality control for all food served.Coordinate with kitchen supervisor on...

  • Restaurant Supervisor

    2 weeks ago

    Makati City, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱240,000 - ₱300,000 per year

    Restaurant Supervisor – Glorietta 4, Makati CityWe're hiring a Restaurant Supervisor to lead daily operations, drive team performance, and ensure top-notch service and food quality. This role supports the Restaurant Manager in achieving operational excellence and guest satisfaction.Key DutiesOversee shifts, staff coordination, and service flowManage...