Restaurant Supervisor

5 days ago

Ayala Alabang, National Capital Region, Philippines AvantePH Staffing and Consultancy Full time ₱24,000 per year

Our client in the food and beverage industry is looking for a Restaurant Supervisor to oversee daily front-of-house operations and ensure top-tier customer service. The Restaurant Supervisor will lead and support a team of service staff, maintain smooth dining operations, enforce quality and cleanliness standards, and assist in driving sales and profitability. The ideal candidate is customer-focused, detail-oriented, and capable of motivating and developing staff to deliver an excellent dining experience.

Key Responsibilities:1. Staff Supervision and Development
  • Supervise, schedule, and support servers and other front-of-house staff.
  • Provide ongoing training, coaching, and performance feedback.
  • Foster a positive and productive work environment.
  • Monitor staff attendance, punctuality, and adherence to service protocols.
2. Customer Satisfaction
  • Ensure guests receive prompt, courteous, and quality service.
  • Handle and resolve customer complaints or concerns efficiently.
  • Monitor customer feedback and implement improvements based on insights.
  • Support repeat business and customer retention strategies.
3. Sales and Revenue Support
  • Assist in meeting daily and weekly sales targets.
  • Monitor average check sizes and upselling success rates.
  • Encourage staff to promote high-margin menu items and suggestive selling.
  • Track and analyze service metrics to drive performance.
4. Inventory and Expense Management
  • Monitor inventory levels of dining essentials and supplies.
  • Assist in managing cost of goods sold (COGS) and minimize waste/spoilage.
  • Coordinate with the back-of-house and purchasing team for inventory accuracy.
5. Operational Efficiency
  • Ensure smooth front-of-house operations, including table turnover and order accuracy.
  • Monitor wait times, kitchen coordination, and dining flow.
  • Drive efficiency through time management and team productivity.
  • Assist the Restaurant Manager in achieving operational goals.
6. Quality Control and Service Standards
  • Ensure consistency in food presentation and service execution.
  • Enforce cleanliness and hygiene across the restaurant.
  • Monitor employee compliance with health, safety, and sanitation standards.
  • Implement and maintain the Sequence of Service standards.
Key Performance Indicators (KPIs):
  • Customer satisfaction ratings and repeat visits
  • Staff attendance, retention, and productivity
  • Sales growth, upselling rate, and average check size
  • Inventory accuracy, waste control, and COGS
  • Operational metrics (wait times, table turnover, order accuracy)
  • Compliance with health inspections and safety protocols
Requirements
  • Bachelor's Degree in Business, Hospitality Management, or a related field (preferred)
  • At least 2 years of experience in the restaurant industry, ideally in a supervisory or leadership role
  • Strong leadership, interpersonal, and communication skills
  • Good understanding of front-of-house restaurant operations and customer service
  • Knowledge of food and beverage service standards and menu knowledge
  • Familiarity with basic financial principles such as budgeting and expense monitoring
  • Ability to multitask and remain calm in high-pressure environments
  • Strong problem-solving abilities and attention to detail
  • Flexible schedule availability including evenings, weekends, and holidays
Benefits

Starting Salary Range: 24,000

  • Restaurant Supervisor

    5 days ago

    Ayala Alabang, National Capital Region, Philippines The Morning After Restaurant Group Full time ₱360,000 - ₱720,000 per year

    Key ResponsibilitiesSupervise day-to-day FOH & BOH operations to ensure smooth, efficient, and high-quality service.Oversee table service flow, from guest seating to bill settlement, ensuring an excellent dining experience.Monitor and maintain inventory, place supplier orders, and manage waste control.Implement and uphold SOPs, brand quality standards, and...

  • Restaurant Manager- Taiwanese Restaurant

    6 days ago

    Ayala Alabang, National Capital Region, Philippines Viva International Food and restaurants, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Job Responsibilities:A. Ensures Customer SatisfactionExecutes Quality Service and Cleanliness Standards of the RestaurantEnsures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.B. Oversees the Implementation of Sales Building...

  • Restaurant Manager

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Viva International Food and restaurants, Inc. Full time ₱360,000 - ₱480,000 per year

    A. Ensures Customer SatisfactionExecutes Quality Service and Cleanliness Standards of the RestaurantEnsures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.B. Oversees the Implementation of Sales Building Activities of the...

  • Restaurant Manager

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Viva International Food and restaurants, Inc. Full time

    Job Responsibilities:A. Ensures Customer SatisfactionExecutes Quality Service and Cleanliness Standards of the RestaurantEnsures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up complaints and takes corrective actions to ensure Customer Satisfaction.B. Oversees the Implementation of Sales Building...

  • Assistant Store Supervisor

    7 days ago

    Ayala Alabang, National Capital Region, Philippines BEBANG ENTERPRISE INC Full time ₱240,000 per year

    Key Responsibilities:Support the Store Supervisor in overseeing the daily operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance monitoring.Address...

  • FOH Shift Supervisor

    5 days ago

    Ayala Alabang, National Capital Region, Philippines The Standard Hospitality Group Full time

    The Standard Hospitality Group is a contemporary lifestyle brand whose purpose lies in creating momentous experiences through well-crafted dishes, paired with unparalleled hospitality. The success of our brands, Yabu, Ippudo, Elephant Grounds, and Kiwami Japanese Food Hall, is due, in large part, to the determination and dedication possessed by every member...

  • Kitchen Supervisor

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Obic Group of Companies Full time ₱293,400 - ₱430,800 per year

    Candidate must possess at least Bachelor's/College Degree in Food & Beverage Services Management or equivalent. At least 2 Year(s) of working experience in the related field is required for this position. Preferably Supervisor/5 Yrs & Up Experienced Employee specialized in Food/Beverage/Restaurant Service or equivalent.Working HoursSaturdays/Shift...

  • Restaurant Supervisor

    6 days ago

    Ayala Alabang, National Capital Region, Philippines Good Eats by SSI Full time ₱336,000 per year

    Possible Store Assignment - Join Shake Shack NAIA Terminal 3Are you ready to supervise a dynamic store, lead a strong team, and serve top-notch food with exceptional customer service? Shake Shack is looking for passionate leaders to drive store operations and achieve results.Duties and ResponsibilitiesEnsure food quality and highest standard of cleanliness...

  • Cost Control Supervisor

    5 days ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time ₱1 - ₱2 per year

    Filinvest Hotel: CRIMSON HOTEL FILINVEST CITY MANILAIn accordance with the policies, procedure and standards of Crimson Hotel Filinvest City Manila (CFCM), and under the supervision of the Cost Controller, the Cost Control Supervisor is responsible for the direction of cost control clerk/encoder and storekeeper in relation to accounting of food and beverage...

  • F&B Supervisor

    7 days ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time ₱450,000 - ₱600,000 per year

    Filinvest Hotel: QUEST PLUS CONFERENCE CENTER MANILA (Former Crimson Hotel Filinvest City Manila)In accordance with policies, procedures and standards of Quest Plus Conference Center Manila, Under the direct supervision of the Restaurant Manager, This position is responsible for overseeing and directing all aspects of outlet, achieving marketing...