Collections and Recovery Supervisor

4 days ago

Cagayan de Oro, Northern Mindanao, Philippines Radiowealth Finance Company Full time ₱900,000 - ₱1,200,000 per year

Job Description

Responsible for the credit investigation and collection in a branch in accordance with the company standards to attain company goals and objectives. Process owner in terms of booking, Collection Efficiency, Remedial Management, Real and Property Owned and Acquired Management.

Duties and Responsibilities:

  1. Sales and Marketing

  2. Achieves booking target by determining number of loan applications required

  3. Visits clients regularly and maintains good relationships with them to encourage repeat business
  4. Visits and maintains constant and regular dialogue with dealers and coordinates with agents or business opportunity service specialists
  5. Knows and is aware of what competition is doing and reports to branch manager any unsual events which may affect the branch operations

  6. Elevates concerns brought to his attention by clients, dealers and agents at once

  7. Collection Efficiency

  8. Achieves and maintains collection efficiency target following the company credit standard policy and guidelines

  9. Receives, evaluates and conducts initial interview of walk-in customers
  10. Conducts credit investigation within required proximity and work hours
  11. Conducts unit/collateral verifications of approved loan applicants
  12. Maintains the up-to-date status of customer's visit card
  13. Conducts a pre-collection visit a week before the first due date and regular collection follow-up on delinquent or past due account

  14. Remits all collections and unissued official receipts to admin office/branch manager before the end of the day

  15. Remedial Management

  16. Undertakes and conducts personal visit of delinquent accounts and initiates immediate corrective actions whether for restructuring, moratorium, repossession or legal action

  17. Coordinates and discusses with branch manager concerns regarding delinquent accounts

  18. Serves demand letters, return check notice to concerned customer and ensures acknowledgement receipt

  19. Documentation

  20. Prepares daily itinerary performance report

  21. Encodes credit report on web application system
  22. Prepares credit report and discusses with branch manager
  23. Coordinates with loans clerk on mortgage documentations, post dated check and insurance requirements
  24. Assists on registration of necessary loan documents

Qualifications:

  • Bachelor's Degree in any field of study
  • With at least 2 years related work experience in this field
  • Can communicate both oral and written
  • Knows basic Microsoft applications (Word & Excel)
  • With valid driver's license and motorcycle is required
  • Willing to do field work
  • Can Start ASAP
  • Willing to handle North Central Mindanao district (CDO Corrales, CDO Cugman, CDO Iponan, Iligan, Malaybalay, Valencia, Don Carlos)

Job Type: Full-time

Ability to commute/relocate:

  • Cagayan de Oro: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Credit Investigator: 1 year (Preferred)

Work Location: In person

  • Branch Supervisor

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Supervises all store personnel and store operationsActs as a mentor to subordinates; trains and evaluates each employee's performance as is neededImplements all existing policies and guidelines, assists in informing all branch employees of new policies and guidelinesImplements the imposition of disciplinary sanctions based on rules, regulations, policies...

  • Area Supervisor

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines BY THE BAY RESTAURANTS AND EVENTS PLACE Full time ₱900,000 - ₱1,200,000 per year

    Act as a representative of the office that monitors the actual over all operations both administrative and operations specific.Project a positive attitude and act as a ROLE model for employees/staffs.Acknowledge and identifies issues and concerns of employees and coordinates to the main office to be able to provide them with immediate resolution and...

  • Admin Assistant

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Ayala Property Management Corporation (APMC) Full time ₱180,000 - ₱240,000 per year

    DUTIES and RESPONSIBILITIESPerform a wide range of administrative and finance support activities for the property assignment and/or managers and supervisors to facilitate the efficient operation of the organization.• Accommodate visitors and clients of the property• Prepare meetings, appointments and special events for managers or supervisors• Updates...

  • Sales Executive

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Colorsteel Systems Corporation Transport Corporation Full time ₱150,000 - ₱250,000 per year

    WHO ARE WE LOOKING FOR?We are looking for someone who has passion in sales and with good interpersonal and communication skillsGraduate of any engineering course, marketing or any 4 year courseAtleast 2 years in college may be consideredWilling to work on fieldWill be assigned at Cagayan de Oro AreaWHAT DOES JOB ENTAILS?Prospects clients through saturation...

  • Kitchen Supervisor

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Testlab Engineering and Geotech Services Full time ₱30,000 - ₱60,000 per year

    Qualifications:Culinary degree, HRM degree, or equivalent experience in a professional kitchen setting.Minimum of 3-5 years of experience in a culinary role, with at least 3 years in a management position.Proven experience in menu development, inventory management, and food cost control.Background in training and supervising kitchen staff.Managerial...

  • Admin Assistant

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Ayala Property Management Corporation Full time ₱250,000 - ₱350,000 per year

    DUTIES and RESPONSIBILITIESPerform a wide range of administrative and finance support activities for the property assignment and/or managers and supervisors to facilitate the efficient operation of the organization.Accommodate visitors and clients of the propertyPrepare meetings, appointments and special events for managers or supervisorsUpdates accounting...

  • subject matter expert, client

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

    Role Subject Matter Expert, ClientGeneral DescriptionThe Client Subject Matter Expert serves the client by identifying and documenting customer satisfaction, uncovering opportunities to reduce costs, improving service, and enhancing overall customer experience.Key ResponsibilitiesDocument all CSAT (Customer Satisfaction) feedback received from clientsReview...

  • Customer Support for Telco

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a dedicated and customer-focused Customer Support Representative to join our growing team in Cagayan de Oro, Misamis Oriental. This is a full-time position that will involve providing excellent customer service to our clients in the telecommunications industry. As a Customer Support Representative, you will be the first point of contact for...

  • Scaffolder

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Reign-nan Sales Industry and General Contractor, Inc. Full time ₱144,000 - ₱600,000 per year

    Erect, modify, and dismantle scaffolding structures using tubes, fittings, or system scaffolds. Read and interpret technical drawings and scaffolding plans. Ensure all scaffolding structures are secure, level, and compliant with safety regulations. Inspect scaffolding on a regular basis for stability, wear, and compliance with safety standards. Coordinate...

  • Be Part of Our Dynamic Team CSR Opportunities – CDO Sites

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    A Customer Service Representative (CSR) serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, providing accurate information, and resolving concerns in a timely and professional manner. By ensuring a positive customer experience, the CSR contributes directly to customer...