Credit and Collection Staff

3 days ago

Cagayan de Oro, Northern Mindanao, Philippines GLOBAL MOBILITY SERVICE PHILIPPINES INC Full time ₱144,000 - ₱180,000 per year

Good day, Job seekers

Global Mobility Services, Inc., is currently in need of CREDIT AND COLLECTION STAFF in CDO.

Duties/Responsibilities:

· Provide after-sales support to the customer after the product or service has already been purchased.

· Register, follow-up, solve and respond to customer requests, complaints, and after-sales services.

· Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

· Implement strategies that ensure post-sale follow-up of customer satisfaction or loyalty regarding one's product or service.

· Collection of all receivables and ensuring that all transactions are logged, fully transparent and subject to the company's policy on dealing with cash.

· Monitor the firm's accounts receivable and identify overdue accounts.

· Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

· Submit regular reports on the status of unpaid accounts and any repayment progress to the Business Senior Supervisor.

· Contacting debtors by telephone to enact and negotiate debt recovery.

· Locates debtors and solicits payment for delinquent accounts and removes merchandise for nonpayment of account.

· Perform motor vehicle inspection for recovered/impounded/repossessed vehicle

· Will be responsible for locating, coordinating repossession activities, and safely recovering the vehicles of the accounts assigned to you.

· Make sure that KPI's and KRA's in your position are met according to company standards.

· Other tasks that may be assigned from time to time.

Preferred Qualifications:

· At least 2 years in College/ Vocational courses

· Must have a motorcycle, driver's license and updated OR/CR

· with experience in microfinancing, lending institutions, or equivalent is an advantage.

· Willing to do fieldwork and has own motorcycle.

· Must be willing to work rain or shine.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Benefits:

  • Company events
  • Fuel discount
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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