Social Media Manager

16 hours ago

Quezon City, National Capital Region, Philippines Sell Well Incorporated Full time ₱240,000 - ₱300,000 per year

Principal Responsibilities

  • Monitor social media platforms for user-generated content that violates community guidelines, including but not limited to hate speech, spam, and explicit material.
  • Escalate complex issues or potential public relations crises to the appropriate internal teams for further investigation and resolution.
  • Implement content moderation policies and enforce platform rules consistently to ensure a safe and respectful online community.
  • Analyze user engagement data and report on trends, anomalies, and feedback to inform content strategy and improve user experience.
  • Collaborate with content creation team to suggest topics, trends, and user-generated content that could enhance the brand's social media presence.
  • Share social media best practices, platform updates, and changes to community guidelines.
  • Perform sentiment analysis on user comments and feedback to gauge public opinion and identify potential areas for improvement or innovation within the platform.
  • Monitoring and mentoring of social media engagers to ensure quality engagements and customer service.
  • Manage Ad boosting on social media platforms based on each brand's directives.
  • Provides social media progress reports regularly.
  • Performs related tasks from time to time.

Education and Qualifications

  • Bachelor's degree in Marketing, or relevant field Performing
  • At least 1 year work experience as a Social Media Manager

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Employee discount
  • On-site parking
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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