IT Fixed Term Field Engineer

6 days ago


Makati City, National Capital Region, Philippines The Moment Group Full time ₱900,000 - ₱1,200,000 per year

We are seeking a skilled IT Field Engineer for a 3-month contract to support the deployment, troubleshooting, and maintenance of Point-of-Sale (POS) systems and related IT infrastructure across multiple shop locations. The role requires hands-on technical expertise, strong problem-solving skills, and the ability to work independently in the field while ensuring minimal disruption to business operations.

Key Responsibilities
  • Install, configure, and test POS systems, peripherals, and software applications at shop locations.
  • Troubleshoot and resolve hardware, software, and network issues on-site in a timely manner.
  • Perform preventive maintenance and routine system checks on IT equipment (POS, printers, routers, workstations, etc.).
  • Collaborate with the central IT team to ensure system compatibility and data integrity.
  • Document technical issues, resolutions, and installation details for future reference.
  • Provide basic end-user training and support to shop staff on POS usage and troubleshooting.
  • Ensure compliance with IT and security standards during installations and servicing.
  • Escalate complex technical issues to higher-level IT support when necessary.

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