Sales and Operations Manager
2 weeks ago
SALES AND OPERATIONS MANAGER
The Sales and Operations Manager will play a pivotal role in developing and managing dealership networks across the Philippines, focusing on automotive parts and related consumables, including motorcycles. This role requires building and nurturing strong relationships with key dealerships, overseeing sales performance, and ensuring the smooth introduction of new products in various regions.
In the future, the Sales and Operations Manager will also lead a team of sales professionals, coordinate dealership operations, and ensuring that growth targets are consistently met. The position involves frequent travel, requiring strong leadership, sales, and operational skills, along with the ability to generate detailed reports for senior management. You will drive sales growth, build our market presence, and lead dealership development strategies for the Philippines.
● Sales Development and Management
· Design and execute sales strategies to achieve revenue targets and expand dealership networks.
· Leverage in-depth knowledge of the motorcycle and automotive market to identify new opportunities and industry trends.
· Collaborate with marketing teams to target key market segments and ensure a strong market presence.
· Build and maintain strong, long-term relationships with dealership partners and key customers.
● Budget and Cost Management
· Develop and manage operational budgets in line with organizational financial goals.
· Implement cost-control measures to ensure expenses remain within budget.
· Conduct regular financial analyses of operational costs and identify areas for improvement.
● Supply Chain and Logistics Management
· Oversee supply chain operations, including procurement, inventory management, and logistics. inventory management, and logistics.
· Ensure timely delivery of products and maintain relationships with suppliers and logistics partners in the Philippines.
● Marketing Analysis
· Conduct comprehensive market research to identify industry trends, competitor activities, and customer needs.
· Develop and implement market strategies based on research insights to increase product sales and market penetration.
● Operations Management
· Oversee daily dealership operations, ensuring professionalism, efficiency, and alignment with business goals.
· Continuously assess and improve operational processes to enhance productivity and effectiveness.
· Coordinate with internal teams (e.g., marketing, logistics, finance) to ensure smooth operational workflows.
● Customer Experience Management
· Develop strategies to enhance customer experience throughout the sales and post-sales process.
· Implement customer feedback mechanisms to continuously improve service quality and customer satisfaction.
● Risk Management and Compliance
· Implement risk management strategies to mitigate operational risks and ensure compliance with relevant laws and regulations.
· Address any operational discrepancies promptly, taking corrective action when needed.
● Performance Tracking and Reporting
· Regularly assess the effectiveness of sales and operations activities, and provide timely performance reports to management.
· Participate in daily check-ins and weekly departmental reviews to align with overall business objectives.
QUALIFICATIONS GUIDELINES:
· Minimum 3 to 5 years of experience in Sales and Operations Management, preferably in the automotive or motorcycle industry.
· Fluent in written and verbal English communication.
· Proven leadership, communication, and interpersonal skills.
· Strong understanding of dealership operations, sales processes, and the motorcycle/automotive industry in the Philippines. the motorcycle/automotive industry in the Philippines.
· Ability to conduct market research, analyze data, and present insights in comprehensive reports.
· Knowledge of operations management principles, including supply chain, budgeting, and customer service.
· Analytical mindset, capable of using data to drive business decisions and operational improvements.
· Experience in developing and implementing policies, with a solid understanding of government and corporate client relations.
· Highly organized, presentable, and proactive in identifying and developing sales opportunities.
· Results-oriented, self-motivated, and able to handle challenges in a fast-paced, startup environment.
· Willingness to travel frequently across the Philippines to meet clients and manage dealership relationships.
· A self-starter who can work independently and execute tasks from the ground up.
Job Type: Full-time
Work Location: In person
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