CSR - HR Helpdesk (P35K | Onsite | Shifting Schedule)

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

Key Responsibilities:The Tier 1 HR Helpdesk Agent is responsible for managing Tier 1 HR related queries (primarily calls) from the client employees, line managers, vendors and other 3rd parties' basis the procedures defined, instructions provided and the knowledge base available. These queries relate to HR Policies, Employee Data Management, Payroll,...

About the role We are seeking a highly skilled and experienced HRIS / HR Generalist / HR Helpdesk / HR Operations Helpdesk professional to join our growing team. This is a full-time position based in Taguig City, Metro Manila, providing support to our clients in the United States and United Kingdom.What you'll be doingThe Tier 1 HR Helpdesk Agent is...

Educational Background' - Bachelor's degree in any disciplineBasic computer knowledge required (MS- Office Applications)Proven ability to adapt to new tools by applying logical approachWork experience as per the job grade.Certification is Six - Sigma methodologyWork ExperienceThe Tier 1 HR Helpdesk QA is required to ensure the quality framework is designed...

This company helps organizations build innovative solutions, and digital customer experience. They have been in the industry for over 45 years.Position: Helpdesk Associate (Open for fresh graduate +CSR)Company Industry: IT CompanyWork Location: BGC, Taguig CitySalary: Php25,000-Php30,000Work Set Up: Onsite (Monday -Friday)Benefits:Government mandated...

Responsibilities:Handle inbound and outbound calls, providing prompt and professional assistance to customers.Resolve customer queries effectively at the first point of contact while ensuring a positive customer experience.Maintain accurate customer records and update information in internal systems.Demonstrate strong problem-solving, influencing, and...

ResponsibilitiesBe the first point of contact for all employee questions about HR topics like pay, benefits, and time off.Answer questions coming in by phone, email, and chat.Use our ticket system (ServiceNow) to track and solve every request.Help employees use the company website (Workday) to find answers and update their own information.Keep employee...

Job Title: IT Helpdesk TechnicianWork Arrangement: 6 mos. of Full Onsite setup then transition to 3 days onsite, 2 days WFH after.Office Location: McKinley West, Taguig CityWork Schedule: Night Shift, 10:00 PM – 7:00 AMWho We AreAt AGSI, we believe people are at the heart of every successful business. Since 2012, we've been helping US-based companies...

Join our growing team as a Customer Service Representative in Taguig CityHandle inquiries from customers in a financial services account.Provide outstanding support and be rewarded with bonuses, perks, and growth opportunities.This is a full-time, onsite role at our BGC office.At least 2nd Year College (No BPO experience needed)SHS/HS Grad with 6 months BPO...

/ RequirementsRole: CSR Retirement LOBWork Set-up: OnsiteLevel: SPESite Location: TaguigSchedule: night shiftSalary: PHP 50,000Target Start date: 16-DecQualifications:• Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or have completed at least 2 years in college with no back subjects• With Banking/Financial/Billing/Insurance...