Customer Service Representative

4 days ago

Taguig, National Capital Region, Philippines AUMTREND PH INC Full time

Responsibilities:

  • Handle inbound and outbound calls, providing prompt and professional assistance to customers.
  • Resolve customer queries effectively at the first point of contact while ensuring a positive customer experience.
  • Maintain accurate customer records and update information in internal systems.
  • Demonstrate strong problem-solving, influencing, and negotiation skills to achieve mutually satisfactory outcomes.
  • Ensure compliance with company policies, procedures, and relevant legal standards.

Qualifications:

  • Completed at least 2years in college
  • At least 2 years BPO experience (Voice account)
  • Amenable to shifting schedules and onsite work.
  • Background in Telecom, Insurance, Banking & Financial Services is preferred

Job Types: Full-time, Permanent

Pay: Php30, Php35,000.00 per month

Application Question(s):

  • Have you completed at least 2years in college?

Experience:

  • CSR - Voice : 2 years (Required)

Work Location: In person

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