Helpdesk Associate

2 OpeningsTaguigRole descriptionWe are seeking a highly motivated and customer-focused Healthcare Helpdesk Associate to provide frontline support to patients, healthcare professionals, and internal teams. The role involves handling inquiries, troubleshooting issues, and ensuring seamless communication between various stakeholders in a healthcare setting. The...

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

ResponsibilitiesBe the first point of contact for all employee questions about HR topics like pay, benefits, and time off.Answer questions coming in by phone, email, and chat.Use our ticket system (ServiceNow) to track and solve every request.Help employees use the company website (Workday) to find answers and update their own information.Keep employee...

Role DescriptionWe are seeking a highly motivated and customer-focused Healthcare Helpdesk Associate to provide frontline support to patients, healthcare professionals, and internal teams. The role involves handling inquiries, troubleshooting issues, and ensuring seamless communication between various stakeholders in a healthcare setting. The associate will...

We're Hiring: Helpdesk L1 Technician This position is a full-time, remote position that is an entry level help desk position.Responsible for providing support for all Action team members and third-party party users.Troubleshoot and resolve hardware, software, and voice/data communication systems issues.Configure and setup computers remotely. Write concise,...

IT Associate – Helpdesk, Hardware & Software SupportProvide daily end-user support and troubleshooting (onsite and remote)Maintain IT inventory, tag assets, and prepare workstations (e.g., desktops, laptops)Assist with onboarding/offboarding, including user account setup and device configurationInstall, configure, and troubleshoot printers, scanners, and...

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

Key Responsibilities:Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, payroll, and other HR-related matters. Resolve issues or direct them to the appropriate HR team members for further assistance.Ticket Management: Log, track, and resolve HR-related helpdesk tickets in the HRIS...

The associate plays a critical role in delivering exceptional customer service by addressing inquiries and resolving issues related to insurance benefits, provider contracts, eligibility, and claims. This position requires strong communication, problem-solving, and analytical skills to ensure customer satisfaction and operational...

Job TitleCustomer Support Associate Job Title Customer Support AssociatePurpose of the Role:Serve as Amadeus Customer Care Management customers' first level of support via all incoming channels (phone, portal, email, etc.); for functional queries, product/product line with additional products trained as competency increases.In this role, you will:Provide...