HR Shared Services Helpdesk Associate

4 days ago


Taguig, National Capital Region, Philippines AUMTREND PH INC Full time ₱420,000 per year

Responsibilities

  • Be the first point of contact for all employee questions about HR topics like pay, benefits, and time off.
  • Answer questions coming in by phone, email, and chat.
  • Use our ticket system (ServiceNow) to track and solve every request.
  • Help employees use the company website (Workday) to find answers and update their own information.
  • Keep employee records accurate and up-to-date.
  • Learn and explain company policies and procedures.
  • Always keep employee information private and secure.

Qualifications

  • At least 1 year of experience in HR Helpdesk role (Shared Services)
  • Experienced in HRIS Platforms and Helpdesk ticketing system

Job Type: Full-time

Pay: Up to Php35,000.00 per month

Application Question(s):

  • What is your email add?
  • Do you have an experience in HRIS Platforms, please specify.

Experience:

  • HR Helpdesk: 1 year (Preferred)

Work Location: In person



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