HR Shared Services Helpdesk Associate
6 days ago
Responsibilities
- Be the first point of contact for all employee questions about HR topics like pay, benefits, and time off.
- Answer questions coming in by phone, email, and chat.
- Use our ticket system (ServiceNow) to track and solve every request.
- Help employees use the company website (Workday) to find answers and update their own information.
- Keep employee records accurate and up-to-date.
- Learn and explain company policies and procedures.
- Always keep employee information private and secure.
Qualifications
- At least 1 year of experience in HR Helpdesk role (Shared Services)
- Experienced in HRIS Platforms and Helpdesk ticketing system
Job Type: Full-time
Pay: Up to Php35,000.00 per month
Application Question(s):
- What is your email add?
- Do you have an experience in HRIS Platforms, please specify.
Experience:
- HR Helpdesk: 1 year (Preferred)
Work Location: In person
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