Outbound Caller

4 days ago

Work from Home, Philippines Doxa7 Solutions, Inc. Full time ₱250,000 - ₱500,000 per year

ROLE SUMMARY

Our client is seeking a highly motivated and enthusiastic Outbound Caller to join their team and engage drivers for one of their delivery partners. The primary responsibility of this role is to engage with inactive applicants and convert them into an active driver. The successful candidate will be an excellent communicator, results-driven, and passionate about sales and customer service.

WORK SCHEDULE: 8:00 AM – 5:00 PM Pacific Daylight Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS:

  • Make outbound calls to a list of active drivers and share updates on available resources
  • Maintain a high volume of daily calls while consistently achieving success targets and performance goals
  • Record and update driver information in the company's CRM system accurately
  • Improve techniques and strategies continuously based on performance data and industry trends
  • Collaborate with team members and management to identify best practices and areas for improvement

QUALIFICATIONS:

  • At least 1 year of experience in outbound sales, telesales, or a related field
  • Experience in the gig economy, ride-sharing, or delivery service industry is a plus
  • Familiarity with CRM systems
  • Must be willing to undergo on-site training
  • Excellent written and verbal communication skills, with a customer-centric approach
  • Strong negotiation and persuasion abilities
  • Proven track record of achieving success targets and quotas
  • Ability to work independently and in a team environment

What awaits you upon securing the position?

  • Attractive compensation
  • Assured allowances
  • Leave credits
  • Overtime Pay
  • Night differential benefits
  • Comprehensive health and life insurance
  • 13th-month salary bonus
  • We provide the necessary equipment

Other Details

  • Full Time
  • Permanent WFH set-up
  • Job Type: Full-time

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance

Work Location: Remote

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