
Assistant Learning and Development Manager
22 hours ago
Job Description:
As an Assistant Learning and Development Manager, you will support the design, implementation, and evaluation of training programs that enhance the skills and performance of our employees. You will work closely with the Global Learning and Development Manager to ensure our workforce is equipped with the knowledge and skills necessary to meet the company's objectives.
Key Responsibilities:
- Assist in the development and implementation of effective training programs and initiatives.
- Conduct training needs assessments to identify skills or knowledge gaps that need to be addressed.
- Develop and maintain training materials, manuals, and resources.
- Facilitate engaging training sessions, workshops, and seminars using a variety of instructional techniques.
- Evaluate the effectiveness of training programs by gathering feedback and analyzing performance metrics.
- Collaborate with department managers to identify training opportunities and align programs with business objectives.
- Support the management of the training budget and ensure cost-effective delivery of training activities.
- Coordinate with external training vendors and monitor the quality of services provided.
- Stay updated on industry trends and best practices in training and development.
- Assist in maintaining training records and preparing reports for management.
Qualifications:
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
- Proven experience in training and development or a related role.
- Excellent communication and presentation skills.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Proficiency in training design and facilitation, with a focus on interactive and learner-centered approaches.
- Familiarity with e-learning platforms and tools is a plus.
- Ability to work collaboratively in a team-oriented environment.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact
Working Arrangement
Hybrid-
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