Rooms Controller

2 days ago

Iloilo City, Western Visayas, Philippines Belmont Hotel Iloilo Full time ₱250,000 - ₱600,000 per year

Rooms Controller

Location: Belmont Hotel Iloilo

Department: Housekeeping

Employment Type: Full-Time

Reports To: Executive Housekeeper

About Us:

At Belmont Hotel Iloilo we believe every moment should be unforgettable. Our property blends timeless elegance with curated experiences that celebrate culture, cuisine, and connection. We are currently seeking a detail-oriented and guest-focused Rooms Controller to join our dynamic team.

Role Overview:

The Rooms Controller plays a critical role in ensuring the seamless coordination of room assignments, optimizing occupancy, and enhancing guest satisfaction. This position requires a strategic thinker with strong communication skills and a passion for luxury hospitality.

Key Responsibilities:

  • Manage daily room inventory and coordinate room assignments based on guest preferences, VIP status, and operational needs.
  • Collaborate with Front Office, Housekeeping, Reservations, and Sales teams to ensure smooth arrivals and departures.
  • Monitor and adjust room blocks for groups and special events to maximize revenue and guest satisfaction.
  • Handle last-minute changes, upgrades, and special requests with professionalism and discretion.
  • Maintain accurate records and reports related to room status and occupancy.

Qualifications:

  • At least 2 years solid experience in a Rooms Controller or Front Office role within a hotel setting.
  • Proficiency in property management systems (e.g., Opera or similar).
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and effective in high-pressure situations.

If you are passionate about delivering exceptional guest experiences and thrive in a fast-paced, detail-driven environment, we invite you to apply and become part of our legacy of excellence.

Please send your CV/Resume to

Job Types: Full-time, Permanent

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Experience:

  • hotel front desk: 2 years (Required)
  • Rooms Controller: 2 years (Preferred)

Work Location: In person

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