Manager, Hotel Revenue Management

6 days ago

Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time $80,000 - $120,000 per year

REQ12770 Manager, Hotel Revenue Management (Open)

Position Summary
Manager, Hotel Revenue Management maximizes hotel revenue through room inventory management, positioning, and rate controls. He/She also oversees the profitability, effectivity and overall performance of Premium Mass marketing programs including the Sales Incentive scheme. He/She leads a team in support of these objectives.

Primary Responsibilities

  • Manages room inventory proactively across all sales channels and platforms and coordinates with stakeholders to ensure hotel occupancy and revenue are optimized.
  • Ensures that the sales incentive scheme and its supporting policies are fair and motivate and reward high performers properly.
  • Monitors and understands the competitive landscape and market dynamics, adjusting company strategies when necessary.
  • Manages and directs analysts to drive business intelligence or analytics projects and translates data into insights and insights into actions.
  • Ensures Data Mart's completeness and cleanliness.
  • Sets performance objectives, targets and budgeted expenditure and identifies training needs as required.
  • Manages, mentors, and leads the team with efficient deployment of resources and reviews workflow to ensure resources are utilized in an effective manner.
  • Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.
  • Performs any other projects or tasks as assigned by the Director, Strategic Marketing

Key Performance Indicators

  • Annual revenue and EBITDA for gaming and hotel
  • Improvement in hotel revenue and in the effectiveness of the sales incentive scheme
  • Timely completion of delegated tasks with accuracy
  • High commitment in delivering and improving customer service, internally or externally

I. Experience

  • Preferably 5 years of experience in the field of Yield/Revenue Management and Analytics with at least 3 years in a managerial position; Marketing and operations experience in the gaming or hospitality industry is an advantage.
  • Proven track record in highly numerate and analytical roles

II. Education

Tertiary qualifications in mathematics, statistics, economics, actuarial science, or marketing

III. Skills / Competencies

  • English language skills are mandatory.
  • Knowledge of the Opera Property Management System is critical.
  • Highly proficient in SAS e-Guide and SAS programming
  • Highly proficient in MS Word, Excel & Power Point
  • Comprehension of data structure of various systems downloads, integrations, and processes
  • Knowledge in Casino Mathematics is an added advantage.
  • Good interpersonal and communication skills

IV. Other Attributes

  • Adheres to and supports the Company's Vision & Values
  • Motivates others to achieve business objectives and common goals and working as a team.
  • Aligns the plans of individual business units and functions with the overall strategic direction and positioning of the Company.
  • Achieves agreed objectives and accepts accountability for results.

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