Telco Billing Account

2 days ago

Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

We are urgently hiring Customer Service Representatives for our Telco Billing Account at our Davao site In this role, you will be responsible for assisting customers with billing inquiries, payment concerns, and account-related issues for one of the leading telecommunications providers. You will serve as the first point of contact, ensuring that every customer receives clear, accurate, and professional support.

As a CSR, you will handle calls, resolve billing discrepancies, process payments, and provide updates regarding customer accounts. Beyond technical assistance, you will also be expected to maintain a high level of empathy, patience, and problem-solving skills to ensure customer satisfaction. If you have a background in billing or sales, that's an advantage, but not a requirement—we'll provide the training you need to succeed.

This opportunity is perfect for individuals who want to start or grow their career in the BPO industry. Whether you're a fresh graduate or looking for a career shift, we value your dedication, strong communication skills, and eagerness to learn. With us, you will gain hands-on experience, professional development, and the chance to be part of a supportive and growing team.

Join us and take the first step toward a rewarding career in customer service while making a real impact by helping customers manage their telecommunications accounts.


Qualifications:
  • At least High School Graduate (Old Curriculum) or Senior High School Graduate
  • No experience required (fresh graduates are welcome)
  • Background in billing or sales is a plus factor
  • Excellent communication skills in English (verbal and written)

NOTE: This is an on-site role in Cebu City. No virtual interviews. Applicants must be ready to work on-site and follow health protocols.

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