Billing Support Representative – Telco Account

1 day ago


Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year
Job Description:

We are seeking motivated individuals to join our team in Davao as Billing Support Representatives for a Telco Account. In this role, you will assist customers with billing inquiries, payments, and account-related concerns while ensuring they receive excellent service and accurate solutions.


Key Responsibilities:
  • Answer inbound calls regarding billing statements, payments, and account updates.
  • Resolve billing discrepancies and provide clear explanations to customers.
  • Process adjustments, payment postings, and service requests.
  • Record all customer interactions accurately in the system.
  • Maintain professionalism and provide top-quality customer service.

Qualifications:
  • HS/SHS graduate (College level/Graduate is a plus).
  • No experience required – fresh grads are welcome.
  • Good English and Filipino communication skills.
  • Basic computer knowledge and typing skills.
  • Willing to work onsite in Davao (shifting schedules, weekends, and holidays).

What We Offer:
  • Competitive salary package.
  • Monthly performance incentives.
  • Paid training for all new hires.
  • Career advancement opportunities.
  • Positive and supportive work culture.


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