New Telco Account

5 days ago

Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per year

We are excited to announce that we are hiring Customer Service Representatives for our New Telco Account in Davao As part of this growing account, you will handle customer inquiries, provide support for billing and service concerns, and ensure that each interaction is delivered with professionalism and care. Your role will be essential in maintaining customer satisfaction while helping them manage their telecommunications services.

In this role, you will be expected to manage voice and non-voice interactions, assisting customers with account updates, troubleshooting, and resolving service-related concerns. Excellent communication skills and strong problem-solving abilities are required to deliver clear and effective solutions. By joining this team, you will have the opportunity to work in a dynamic environment where teamwork, growth, and customer care are top priorities.

This position is best suited for individuals with prior customer service experience who are eager to advance their career in the BPO industry. With comprehensive training and a supportive workplace, you will be able to enhance your skills, build professional growth, and contribute to a high-performing team.

Be part of this exciting opportunity in Davao and take the next step toward a rewarding career in customer service with our New Telco Account


Qualifications:
  • High School Graduate (Old Curriculum) or Senior High School Graduate
  • With at least 1 year of Customer Service Experience (CSE)
  • English proficiency level of B2 CEFR or higher
  • Strong communication and problem-solving skills

NOTE: This is an on-site role in Cebu City. No virtual interviews. Applicants must be ready to work on-site and follow health protocols.

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