Recruitment Associate for Client Matching

Department:
Dedicated Recruitment

Location:
Philippines

Compensation:
₱26,000 - ₱29,000 / month

Description
About Magic
We are a leading modern outsourcing platform, that connects SMBs to high-quality remote Executive Assistants. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.

Why does this role exist
The Recruitment Associate role is a critical part of our recruitment operations. You'll work closely with our candidate pool and clients to ensure high-quality placements, balancing both relationship management and process execution in a dynamic environment. You're the final decision-maker before candidates meet clients - making you essential to our quality and client satisfaction.

Why Night Shift?

Our clients and internal teams (Sales, Customer Success, Support) are primarily based in US time zones. Working 10 PM - 7 AM Philippine Time allows you to coordinate in real-time with our global teams and serve clients during their business hours, ensuring seamless communication and faster response times.
Plus, you'll have your daytime free for personal activities while most people are at work
Your Impact (Day-to-Day Responsibilities)
What you'll do during your shift:

• Source and evaluate
  top candidates from our existing talent pool (no external sourcing required), aligning with specific client needs and maintaining backup options when leads are limited
• Schedule and conduct
  multiple interviews during your shift - these are the final interviews before candidates are endorsed to training or introduced to clients, so you play a key role in ensuring readiness and fit
• Handle coordination requests
  between candidates scheduled for client interviews and our Sales, Support, and Customer Success teams, ensuring smooth handoffs and communication
• Create detailed evaluation reports
  with strong attention to detail, as these outputs help clients make hiring decisions and represent Magic's quality standards
• Work toward monthly goals
  by ensuring all recommendations meet our client standards and quality expectations
• Develop resilience and focus
  in a goal-oriented environment with daily targets - you'll build strong time management skills and learn to excel under deadlines
• Support different teams
  within recruitment as needed, adapting to shifting priorities and building diverse skills across the recruitment process

The impact you'll create:

• High-quality candidate placements that exceed client expectations
• Smooth recruitment operations from assessment to client introduction
• Clear evaluation insights that improve our training and matching processes
• Consistent achievement of quality standards that maintain Magic's reputation

Skills, Knowledge and Expertise
Required (Must-Haves)
Core Competencies:

• Excellent English communication
• Strong speaking, writing, and listening skills for client-facing interactions
• Strong attention to detail
• Accuracy is crucial in client-facing outputs (we'll train you on our quality standards)
• Goal-oriented mindset
• Can work toward daily and monthly targets with supervisor support
• Quick learning ability
• Eager to absorb new information and apply feedback
• Night shift availability
• Comfortable working 10 PM to 7 AM, Monday to Friday

Technical Setup:

• Professional home office
  setup suitable for confidential interviews during night hours
• Reliable high-speed internet
  (25+ Mbps) with backup options
• Quality equipment
• Computer, headset, and video conferencing setup
• Quiet environment
• Ability to conduct professional interviews during nighttime hours

Personal Qualities:

• Bachelor's degree
  (any field) or equivalent work experience
• Comfortable with independent work during overnight hours
• Naturally curious and enjoys talking to people
• Organized and able to manage multiple tasks

Nice to Haves (Bonus Points)

• Any experience with interviews, hiring, or people assessment
• Customer service or client-facing work experience
• Experience with online tools (CRM, ATS, video conferencing)
• Background in HR, Psychology, Communications, or related field
• Previous night shift or remote work experience
• Familiarity with Virtual Assistant roles or outsourcing industry

Superpowers (What Makes You Special)
You'll thrive in this role if you:

• Are naturally organized and detail-oriented
• Enjoy talking to people and assessing their skills
• Can maintain energy and focus during nighttime hours
• See challenges as opportunities to grow and learn
• Want to build a career in recruitment and talent assessment
• Are comfortable asking thoughtful questions during conversations

The PLOW Mindset:

• Perseverance:
  You don't give up when learning something new gets challenging
• Learning:
  You're excited to develop new skills and improve based on feedback
• Ownership:
  You take responsibility for your work and fix mistakes when they happen
• Willingness:
  You're open to helping different teams and learning various aspects of recruitment

What We're Looking For:

We need someone who can
balance quality with efficiency
while consistently working toward goals. This role involves daily targets and requires focus, but we'll provide comprehensive training and ongoing support to help you succeed.

You'll need to be
proactive and organized
- someone who can anticipate needs, ask clarifying questions, and stay on top of multiple conversations. Most importantly, we want someone with a
growth mindset
who views challenges as learning opportunities and is excited to build expertise in recruitment.

Cross-Functional Work:
You'll work across different teams within recruitment, which means variety in your day-to-day tasks. This builds valuable skills but requires adaptability and clear communication with various team members.

Real Talk: What to Expect
The Challenging Parts:

• Night shift hours require good sleep hygiene and energy management:
• 9pm to 6am - Mon to Fri
• 10pm to 7pm - Mon to Fri
• 2pm to 10pm - Mon to Fri
• 8am to 5pm - Tue to Sat
• 9am to 6pm - Tue to Sat
• Daily targets and monthly goals mean consistent performance is important
• Client-facing work requires accuracy and professionalism in all communications
• You'll need to make judgment calls about candidate readiness - we'll train you, but it takes practice

The Support You'll Get:

• Comprehensive training program with experienced supervisors
• Clear processes and guidelines for every aspect of the role
• Regular feedback and coaching to help you improve
• Supportive team culture where questions are encouraged
• Progressive goal-setting that builds your confidence over time

What Success Looks Like:

• Month 1:
  Learning our processes and shadowing experienced team members (expect it to feel overwhelming - this is normal)
• Month 2:
  Conducting interviews with supervisor guidance and meeting basic quality standards
• Month 3:
  Working independently toward targets and feeling confident in your assessments
• Month 6:
  Consistently meeting goals and ready for increased responsibilities

Growth Plan (Your Career Journey)
Associate (0-6 months):
Learn Magic's processes, conduct interviews, meet quality standards during night shift ↓

Recruitment Specialist (6-12 months):
Full-time role with higher targets and more complex assessments ↓

Senior Specialist (1-2 years):
Mentor new hires, handle VIP clients, lead quality initiatives ↓

Recruitment Lead or Assistant Manager (2-3 years):
Manage a small team, create processes, train others ↓

Recruitment Manager (3+ years):
Oversee entire recruitment operations, strategy, and team development

What We Offer
Financial:

• $3.2 per hour starting rate for entry-level position
• Performance bonuses for quality work and achieving targets
• Regular pay increases as you advance to Specialist level and beyond

Professional Development:

• Comprehensive training
  on assessment techniques, client management, and recruitment best practices
• Mentorship program
  with experienced recruiters
• Cross-functional exposure
  to Sales, Training, and Customer Success teams
• Clear advancement path
  with regular career development discussions
• Skills that transfer across industries (interviewing, assessment, client management)

Work Environment:

• Fully remote work with night shift schedule
• Collaborative team culture where learning is encouraged
• Modern tools and technology to support your success
• Direct impact on a fast-growing, Silicon Valley-backed company
• Night owl friendly
• perfect if you're naturally more productive in the evening

Why Join Magic?