P&C Shared Services Specialist
2 days ago
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
Acquire Intelligence is an award-winning business process outsourcing provider, supporting some of the world's largest brands with contact center and back-office services across Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.
Our employee value proposition, "Come for a career, stay for the fun," underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?- HMO coverage for you and your family
- Yearly Kick-Off Parties with major giveaways (like a car in 2023)
- Get recognized through our 'Value Awards'
- Grow your career – we love to promote internally
- Do meaningful work and collaborate with the best
- 900+ promotions given each year
- 2,700+ leadership training courses
As a P&C Shared Services Specialist, you will play a critical role in supporting the People & Culture (HR) team by ensuring accurate data management, seamless HR processes, and excellent employee support. Your responsibilities will focus on HR ticketing, HCM tool accuracy, reporting, and final pay processing.
Your day could see you:
- Ensuring data accuracy and completeness within the HCM Tool
- Collaborating with the Onboarding team to capture accurate new hire data
- Partnering with the Workday team to optimize workflows and enhance HRIS functionality
- Generating ad hoc reports and maintaining HR dashboards for leadership
- Managing the P&C Ticketing System across multiple regions
- Providing guidance on offboarding and ensuring timely final payments
- Assisting with data migration, system enhancements, and HR technology upgrades
- Ensuring compliance with company policies and labor regulations
- 2+ years of experience in HR Shared Services, HRIS Administration, or a similar role
- Strong knowledge of HCM tools (Workday, SAP, Oracle, or similar)
- Experience managing HR ticketing systems and employee inquiries
- Background in HR operations, including onboarding, offboarding, and payroll support
- Analytical mindset with experience in HR reporting & data analysis
- Excellent communication and problem-solving skills
- Ability to work independently and manage multiple tasks efficiently
- Experience collaborating with cross-functional teams
- Collaboration – Brilliant jerks can be brilliant elsewhere.
- Impact – Do, get it done, create impact.
- Passion – Be positive, bring passion and energy.
- Transparency – A transparent team can help each other.
Join the A-Team and experience the A-Life
Join the A-Team and experience the A-Life
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