RPA Project Manager

1 week ago

Ayala Alabang, National Capital Region, Philippines NYGC Services, Inc. Full time ₱600,000 - ₱1,200,000 per year

Job Title: RPA Project Manager

Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO)

Mode of Hiring: Contract (6 months Extendable)

Shift: Day shift

Job Description:

Key Responsibilities

Project & Delivery Management

  • Manage full project lifecycle using Waterfall/Agile delivery frameworks

  • Define scope, timelines, budget, and measurable success criteria

  • Conduct discovery, process qualification, and opportunity assessment

  • Ensure delivery quality aligned with CoE governance, coding standards, and security controls

  • Maintain and report project artifacts: RAID logs, communication plans, benefits tracking, etc.

  • Lead User Acceptance Testing (UAT), deployment planning, release management, and project closure

  • Monitor post-go-live performance & manage hypercare

Stakeholder & Business Engagement

  • Build strong partnerships with functional leaders and process owners

  • Facilitate workshops, sprint ceremonies, and solution design reviews

  • Translate business requirements into technical specifications with RPA BAs & Developers

  • Influence stakeholders toward standardization, simplification, and automation readiness

Governance, Compliance, & Continuous Improvement

  • Enforce automation pipeline governance (demand intake → prioritization → implementation)

  • Conduct risk/impact assessments and align with IT security & compliance standards (SOX, ITGC)

  • Drive RPA adoption, automation mindset, and change management initiatives

  • Support KPI reporting: cost savings, productivity, digital workforce uptime, SLA success

Vendor & Resource Management

  • Coordinate workload with internal RPA delivery teams

  • Oversee contract deliverables, cost utilization, and performance tracking

  • Support capacity planning and skills development for automation resources

Qualifications

Must-Have

  • Bachelor's Degree in IT, Engineering, Business, or related field

  • 3–6 years' experience in Project/Program Management for digital or automation initiatives

  • Proven experience delivering RPA projects using UiPath, Blue Prism, or Automation Anywhere

  • Strong understanding of:

  • RPA lifecycle & development best practices

  • Business process re-engineering & Lean methodologies

  • IT governance frameworks (ITIL/COBIT)

  • Excellent communication & stakeholder alignment skills across global teams

  • Strong analytical ability & problem-solving mindset

  • Ability to work in a fast-paced and matrix global structure

Preferred

  • PMP, PRINCE2, Agile/Scrum Master certifications

  • UiPath Automation Business Analyst or Solution Delivery credentials

  • Experience in Shared Services or Global Business Services environment (Finance, Supply Chain, HR)

  • Knowledge of related technologies: OCR, Document Understanding, APIs, Low-Code/No-Code

Key Performance Indicators

  • % On-time/on-budget project delivery

  • Number of automations released & business value generated (FTE savings, accuracy, SLA compliance)

  • Digital workforce stability & production issue resolution time

  • Stakeholder satisfaction score (CSAT/NPS)

  • Volume of automation pipeline intake with value-based prioritization

  • Governance maturity & audit compliance

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